I totally agree. I've been to Ohana's and had an amazing experience, but also have been and had a so-so experience. We still go, but I have learned to do a few things. I request seating that I know I like when checking in, I ask the server to slow down the pace of food being served, and also request meat that is fresher, steak medium rare. The change in pace of the food coming out really changes the experience.