Oh come on - now the disney dining number is disconnected?

[PrincessTiffany]

While I don't really care either way which number people use, I don't think the OP should get upset about not being able to use a number that isn't meant for them to use in the first place.

Also, why does everyone keep posting that the toll free numbers weren't meant for the general public? If you call the toll free numbers or the regular 407 number you are sent into the exact same call system with all of the exact same prompts to get to the exact same CMs. The TA and Vendor toll free numbers do not send you into the public main frame as the toll free numbers that have been posted here on the DIS.

 

[Disney8704]

Agreed. Couldnt have said it better then myself

While I don't really care either way which number people use, I don't think the OP should get upset about not being able to use a number that isn't meant for them to use in the first place.

 

[Disney8704]

Because its just that. The toll free numbers ARENT for the general public. They are for TA only and thats it. Case closed.

Also, why does everyone keep posting that the toll free numbers weren't meant for the general public? If you call the toll free numbers or the regular 407 number you are sent into the exact same call system with all of the exact same prompts to get to the exact same CMs. The TA and Vendor toll free numbers do not send you into the public main frame as the toll free numbers that have been posted here on the DIS.

 

[Allison]

The small amount of people who are actually in the know about the very few toll free disney numbers that are left out there, could not possibly affect anyones "bottom line" to the point that some people are taking it to here on the DIS. Now, $31.00 for a one day rental on a double stroller, no more tips included in the dining plan, almost $60.00 per adult to attend a hard ticket event. Those things are actual issues that effect the average WDW travelers bottom line. The miniscule amount that it cost Disney to pay for the couple of current non-published toll free numbers is almost a non-issue. Certainly not one that dictates numerous people making nasty snide comments to the OP about. It was just rude and unkind for posters to jump on her and any of the others that have posted on this subject as if she was personally making their next trip to WDW unaffordable.

You are making assumptions here unless you have access to how many people were using those numbers and how much the toll calls were costing.

 

[Miss_Mouse]

Also, why does everyone keep posting that the toll free numbers weren't meant for the general public? If you call the toll free numbers or the regular 407 number you are sent into the exact same call system with all of the exact same prompts to get to the exact same CMs. The TA and Vendor toll free numbers do not send you into the public main frame as the toll free numbers that have been posted here on the DIS.

The fact that the toll-free numbers are not openly advertised to the public indicates that they're not for general public use.

 

[momto2inKC]

Also, why does everyone keep posting that the toll free numbers weren't meant for the general public? If you call the toll free numbers or the regular 407 number you are sent into the exact same call system with all of the exact same prompts to get to the exact same CMs. The TA and Vendor toll free numbers do not send you into the public main frame as the toll free numbers that have been posted here on the DIS.

While it does go to the same place, the toll free numbers just aren't for everyone to use. It's something set up by Disney for TA to use. Simple as that. I don't understand why people get so upset that the numbers keep changing. You're not supposed to use them anyway unless you're a TA

 

[JT4Ever4Ever4Ever]

Can we delete this rediculous thread?

 

[JLKennedy]

I don't understand why people get so upset that the numbers keep changing. You're not supposed to use them anyway unless you're a TA

Okay, just because I'm so sick of the tipping/toll-free non-sense that is plaquing this site....what IF the OP is acting as her OWN TA...case closed, she should have the right to use it.

 

[momto2inKC]

Can we delete this rediculous thread?

We can only hope the mods will close it up soon

 

[danielle.st]

hmm, interesting how hot this gets!
I don't begrudge anyone who manages to get a 1-800 number unless it's made illegal. Then again, I think they don't have much of a stance in complaining when it is disconnected, except that some maybe don't realize it's not for the general public.
All in all, I'm just glad that my phone package includes all long distance calls in the US, Canada and Puerto Rico. If it didn't and I knew that there wasn't a 1-800 number for me to call, I'd have had my travel agent make my ADRs.

 

[momto2inKC]

Okay, just because I'm so sick of the tipping/toll-free non-sense that is plaquing this site....what IF the OP is acting as her OWN TA...case closed, she should have the right to use it.

Well, since you quoted me I guess i'll respond lol That's rediculous! The majority of us make our own ADR's and don't complain that there is no toll free number.

 

[Allison]

Okay, just because I'm so sick of the tipping/toll-free non-sense that is plaquing this site....what IF the OP is acting as her OWN TA...case closed, she should have the right to use it.

I think the point is Disney doesn't think so or they wouldn't continue to disconnect numbers.

 

[danielle.st]

Okay, just because I'm so sick of the tipping/toll-free non-sense that is plaquing this site....what IF the OP is acting as her OWN TA...case closed, she should have the right to use it.

aren't travel agents liscenced?

 

[kwelch10377]

Also, why does everyone keep posting that the toll free numbers weren't meant for the general public? If you call the toll free numbers or the regular 407 number you are sent into the exact same call system with all of the exact same prompts to get to the exact same CMs. The TA and Vendor toll free numbers do not send you into the public main frame as the toll free numbers that have been posted here on the DIS.

If the 1-800 number was meant for the general public then why would Disney not post that number as the one to use on their website or any other info they send you about ADR's? Why would they pick and choose who gets to use it and who does? From what i have read on here this isn't the first time they have changed it because someone who wasn't suppose to gave it out on this or another website ( I tried to search for the thread but can't find it). If the number is suppose to be for the general public then why would they change it.

I also don't think it is a coincidence that just last week there was a thread that about not having a 1-800 and the 1-800 that was just changed it the same one that was published in that thread.

 

[jlewisinsyr]

Why should you asume people should call and pay to sit on hold? While some of us can afford that, others cannot.

Ok, this is going to come off really rude no doubt, but if you cannot afford $10.00 in long distance to make, change and keep calling to verify your reservations over the course of you planning your vacation, should you really be going in the first place?

Furthermore, if he/she is calling from work, they may not be allowed to dial long-distance.

Shouldn't the person be working and not trying to schedule their vacation dining then, I mean the definition of work is just that, to be paid a salary or hourly cash amount to produce a product for your employer, not to use the companies equipment to handle personal duties?

Granted, my company has a very lax policy on personal duties as long as it doesn't interfere with your business work, but even still, I rarely use my office phone for non-business related calls. I have a mobile phone and if I had to pay a few dollars to make a long distance call, oh well, it would just be part of the expense of going on vacation.

I think people forget, Disney is a business, and they are in the business to make money. To make money you have to find the right balance between providing customer demanded services and keeping your profit margin positive. Providing customers, like the OP a 800# to call, would be an expensive feature, because of the exact reason the OP cited.

People call and call and call, to schedule, change, drop, check on their reservations. This is a loss stream (customer service reps cost money, equipment they use costs money, the IVR system they use costs money), but the proposition for it is the restaurants will be making revenue which benefits the company as a whole, hopefully outweighing the costs associated with making the reservation. Adding a 800# to the mix adds yet another cost, and VERY expensive one at that. What a consumer might spend on a long distance call per minute is 3X - 5X cheaper then what a company will spend per minute on a 800# call.

 

[PrincessTiffany]

While it does go to the same place, the toll free numbers just aren't for everyone to use. It's something set up by Disney for TA to use. Simple as that. I don't understand why people get so upset that the numbers keep changing. You're not supposed to use them anyway unless you're a TA

I'm not at all upset about the toll free numbers being disconnected. I'm irritated that so many people jumped on the OP and starting blaming Disney's price increases on a small amount of people who used an "unpublished" number. Didn't Disney profits for the 2007 fiscal year end up being around 2.7 billion dollars? Yet in January 2008 they still made their normal price increases (fine I understand the concept of inflation) along with astronomical price increases on the strollers, hard ticket events, and the dining plan (hidden by the no tip and no app included anymore line). Disney raises their prices because we will continue to pay whatever price they set. Not because a small about of internet users took advantage of a toll free number. Okay, I'm getting off the soapbox now. Why I let non-issue things like this suck me in . . . I guess I'll never learn! lol!!!

 

[sandym718]

there goes my daily call to find out if LTT has any openings on 9/7 for dinner.

Not to single you out, because I know a lot of folks do this - but so many people making daily calls to Disney Dining is probably why there is NOT a toll-free number for the general public. If everyone were able to make their ADR's in one call, maybe call one other time for changes, etc, maybe the call volume would be so much lower that Disney would institute a general 1-800 number. I can't see them doing it so that folks can call daily (or multiple times daily) until something opens up. That's a LOT of calls. I understand the desire to try and get a certain ADR, but I think we need to understand Disney does not want to pay for all those calls - really doesn't make sense from a business perspective.

 

[Sammie]

Give me a break. People with gripe about anything.

Totally agree, including the loss of toll free numbers due to abuse.

 

[sandym718]

Sorry, jlewisinsyr - guess we were posting at the same time!! Didn't mean to basically repeat what you were saying!!

 

[Maxamuus]

Give me a break. People with gripe about anything.

If i didnt know better i would have said that was a gripe about people with gripes.