We got hit by Poly construction last July

We could hear the Captain Cooks, Pineapple Lanai, and Trader Sam's construction from our balcony, even as late as 11pm at night. We were only there for a few days before a cruise, so I didn't bother trying to switch then. When we got home, I sent an email. They were very apologetic, especially since we were never notified of the construction and pool closure, and credited us. I was very impressed with the response, and it brought my faith back some. I still won't stay at Poly until all of the construction is done though. Glad it worked out.