PrincessatheartMN
Mouseketeer
- Joined
- Feb 23, 2012
- Messages
- 100
Ok, on a totally different topic, I am a bit miffed. I had to find a phone number for AoA to ask a question and looked for about 15mins before I found one. In the mean time, I called the Disney general reservation number to ask the question or get the phone number. Well the CM wouldn't give me the number and asked what my need was. I told him and he said he could put the request right on my reservation. So I said thank you and hung up. Then something in the back of my head said, no, you better call them also just to check. Well, I got a totally different answer. After finding the dang number I asked the CM and she (who didn't even answer the phone with Hello, Art of animation or anything but hello)had to put me on hold 3 times to figure out if they can do my request. Now I will admit that my request isn't normal but also not completely way out there. Our Ds is autistic and wears pull-ups to bed because he still has bedwetting issues due to that. But even with those on, it still gets on the bed. I don't want to ruin a mattress at a resort so I asked for a mattress pad. I would think they use those anyway to protect their beds. By the way, no they don't (again
)?? So the CM comes back on the phone saying they don't have them and can't get them and the only thing they can do is put a shower liner under the sheets, really???
or another idea, I can bring my own???
Am I wrong to be miffed???
I want my son to not have to roll around on plastic and have it puddle on him and the sheets but I have to bring my own (which I would have to buy since the bed he is sleeping on I don't own in that size)
Sorry my venting is done but still miffed...![]()
I am sorry to hear this. I think you are probably not the first person request that. And it is not like it is something cant be done. I think you have the right reason to be miffed about it. I hope they find a way to accommodating you and your Ds. Have a wonderful trip!