Official 2021 "Disney After Hours Boo Bash" Thread

[jods]

My phone died. No tickets for me

 

[neverenoughtime]

Don't give up, finally got my dates around 5:00pm. For my second time being on hold(for 2 hours) a lady picked up and when I started giving my confirmation number it made a long high pitched sound for a good 2 minutes where we could not hear each other. Finally she kept saying she could hear us. We were so relieved. This could have been rolled out so much better. What was extremely frustrating was the fact there was no queue line. It was just luck of the draw if you even got put on hold and if you get disconnected the fun gets to start all over.

 

[Jadyreen1282]

My phone died. No tickets for me

"there's always tomorrow for dreams to come true..."

 

[FeralCatRogue]

Wait, what? Halloween tickets are available? I had to choose an alternate date this afternoon after 2 ½+ hours on hold because Halloween was supposedly sold out. Wonder if I should try to switch? (Not now of course.)

They are avaiable I just got them after 3 tries at about 6:30 est. Now i can rest....

 

[rivermont0326]

I have been very fortunate to not have had this experience today. I called 407-939-7529 at 2:45pmET. Waited for 30 seconds and a very nice woman picked up the phone. She took my information and let me know she could not help but would transfer me. I waited on hold for 18 minutes and then another person picked up who helped me place my order for 3 tickets on 9/24. I am really surprised by my experience based on the many comments I have seen today. Best of luck to everyone.

 

[Lsdolphin]

On hold 122 minutes
Just letting phone sit nearby on speaker and hoping I hear when CM comes on and that I don’t get disconnected....if that happens I’ll wait til I can get tickets online

 

[pingviini]

Just called and the message said they have closed the queue

Thanks for the heads up! Been trying since 7am with no luck. Thought I'd try one last time but hopefully tomorrow is better.

 

[Lsdolphin]

I can’t imagine they would sell out any dates before locals have a chance to purchase...they must have a separate bucket for those not staying at resorts.

 

[Lsdolphin]

So I’m on hold guess they will have to answer by 10 or whatever time they close...

 

[KaitorTot]

Got our tickets and confirmation number woohoo! Question for you all - added the tickets to our MDE with the confirmation number and selected the people they should be aligned to. However, they’re not showing up in our tickets. Tried again thinking it didn’t add, but says the confirmation number has been used. Has this happened to anyone? Does it sometimes take a while to show up under your tickets?

 

[Farro]

Got our tickets and confirmation number woohoo! Question for you all - added the tickets to our MDE with the confirmation number and selected the people they should be aligned to. However, they’re not showing up in our tickets. Tried again thinking it didn’t add, but says the confirmation number has been used. Has this happened to anyone? Does it sometimes take a while to show up under your tickets?

Pretty much happening to everyone! Yeesh, I still haven't gotten my email.

 

[elsbit]

I called at 4 and was done 1 hour 56 minutes later. I got Kevin on the phone, he was super pleasant and even did Mickey impressions and Jokes etc. I feel terrible at the end of the call when I meant hit return to menu and hung up instead, not allowing me to do the survey. He was excellent.

 

[JenM]

I’m in! Two hours on hold...but finally spoke to a lovely CM who got us all set up with out tickets. They were for Halloween, so that date isn’t sold out yet.

 

[JenM]

My phone died. No tickets for me

Don’t give up - you should be able to give it another shot tomorrow!

 

[jods]

"there's always tomorrow for dreams to come true..."

I just ordered a new phone set from Amazon. Should be here tomorrow. Hopefully I'll have better luck.

 

[ktink]

I've been on hold for 2 hours. I have a small cardiac event each time the music softens & the recording speaks.

 

[KaitorTot]

Pretty much happening to everyone! Yeesh, I still haven't gotten my email.

Okay thank you!! Hate that it’s happening, but glad I’m not alone.

 

[MellyBeans]

Is there an age limit on this event? My husband managed to snag 4 tickets for our family for Halloween while I was working today, but my confirmation email says this is for four people age 10+. My kids are both 6. (Twins). Is this going to be an issue, or did we just overpay? I would love to just call and ask, but he was on the phone for over 2 hours today and of course I’m just getting busy signals. Kinda ridiculous.

 

[CSLucas]

Is there an age limit on this event? My husband managed to snag 4 tickets for our family for Halloween while I was working today, but my confirmation email says this is for four people age 10+. My kids are both 6. (Twins). Is this going to be an issue, or did we just overpay? I would love to just call and ask, but he was on the phone for over 2 hours today and of course I’m just getting busy signals. Kinda ridiculous.

I asked the CM if it was ok for our kids (6 and turning 4 that weekend) and she said it was. Tickets are the same price for adults and children. She marked ours differently, but she said she just likes to differentiate which gave me the impression that it really didn't matter at all, so I think you're good.

 

[bffer]

Is there an age limit on this event? My husband managed to snag 4 tickets for our family for Halloween while I was working today, but my confirmation email says this is for four people age 10+. My kids are both 6. (Twins). Is this going to be an issue, or did we just overpay? I would love to just call and ask, but he was on the phone for over 2 hours today and of course I’m just getting busy signals. Kinda ridiculous.

I don't know that there is a child rate, but my CM did note when I was buying tickets that my daughter would be 13, so she would have an adult ticket. *shrug*