"Official" 2017 Mickey's Not-So-Scary Halloween Party - Boo to You!

[FoxC63]

Mixed messages yes, but the answers have little to do with what actually happens. The removal of the last day's fast passes is an automatic thing; it's the computer, not the cast members doing it. When it happened to me, even though I was assured by a CM it wouldn't, my party FPs were not able to be kept, and it was a difficult process to get the last day passes back in place.

As it was explained to me, it's not about past years, the software has finally caught up and can know differentiate between party tickets and park tickets. And party tickets do not get fast passes.

Interesting, as some that only have MNSSHP tickets in their MDE have not experienced cancellation.

 

[DonaldDuck77]

You guys honestly, stop relying on what the cast member replies to you, as sad as that sounds. They truly don't know anything. If the system has been updated to now disallow fast passes to be made with party tickets, cast members on the phone etc., will be the last to know!

I'm thinking it's all going to come down to chance. Either the system "catches" you and deletes a day of fast passes, or it doesn't.

Good luck everybody!

These are replies from those in guest relations, though. Not low level phone CMs. These replies should be unified and consistent, not this wide array of different answers that everyone is getting.

 

[Farro]

These are replies from those in guest relations, though. Not low level phone CMs. These replies should be unified and consistent, not this wide array of different answers that everyone is getting.

Sorry, but I think it's the same thing. They are obviously not aware of why it's happening, so that's why everyone is getting a different answer. Of course they shouldn't be answering if they don't really know the reason, but when has that ever stopped anyone!

 

[MissMaryQC]

Interesting, as some that only have MNSSHP tickets in their MDE have not experienced cancellation.

It's a crazy conundrum. Folks with party tickets before our dates have had no trouble. I'm not sure, but I think we got caught in it cause I had to make a change to our reservation.

These are replies from those in guest relations, though. Not low level phone CMs. These replies should be unified and consistent, not this wide array of different answers that everyone is getting.

Some consistency would be nice! I've tried to get a straight answer from guest relations after our passes were dropped and I've gotten zero response.

 

[FoxC63]

Well I got another response:

Fri 7/28, 10:52 PM
Dear Kirk,

Let me first thank you for being so patient while we try to assist you in planning your time with us at the Mickey's Not So Scary Halloween Party. The information as provided by my fellow cast members is correct. Since there is no way to know how many guest will be in attendance on the day you have selected in advance, 4p.m entry is not guaranteed. You can set up Fast Passes between 4p.m. and 7p.m. if they are available . You can also use the app while in the park to monitor wait times of the attractions while enjoying the special parades and events happening that evening.

If you have questions or need further assistance, feel free to contact us.

Sincerely,
DaVenna Hikel


I believe FP's can be made on Party Tickets and what some are experiencing is a major glitch. Glitches have been noticed since Party Tickets were on sale. Dates were screwed up showing 2016 instead of 2017 as well as exact party dates. By now these have been resolved but it took a while and created a lot of frustration. This too is another glitch as some have reported issues others haven't. One thing still standing are those who have MNSSHP tickets on a separate MDE account seem not to be affected also is the FP time starting at 4pm and not 3:30, 3:45, 3:55 but at 4pm. Just an observation.

Would the fact that you are taking advance FPs away from others that are entitled to them be reason enough?

Hmmm, this is sad to read considering the topic is clearly regarding FP's on Party Tickets and not trying to secure 6 FP's; three on a regular ticket and three on a party ticket which we all know isn't cool.

EDIT: And @DonaldDuck77 "Click on a user's profile. Then click "ignore". Ahhh. Much better." This doesn't help either. We just need to work together like we have done since this thread first started.

 

[DisneyMom93]

I replied to you on another thread, but I'll post here too in case not everyone reads the other.

Only one of the two emails even mentions "theme park ticket" but they are both confirmations only for party tickets. These are not cast member responses but direct emails sent from Disney to confirm party ticket purchases. If my passes are deleted and I can't get them re-instated, I'm not going to sweat it. I will explain to them how the wording of these emails seems to indicate that I should make fast passes for the ticket that the emails are confirmations for. Many guests are not seasoned visitors or members of the boards and therefore are unlikely to understand Disney's differentiation between a "theme park ticket" and a party ticket that allows access to a theme park during certain hours on a particular day, especially when the words "theme park ticket" are used on an email confirmation for a party ticket. Also, given that Disney is frequented by foreigners who have language differences, it is important for Disney to be precise in their communications and if they aren't allowing fast passes on party tickets, they shouldn't even bring up the words "fast pass" on party ticket emails if they don't want to cause confusion.

I'm definitely not disagreeing with you. It IS confusing.

I saw "WDW Ticket Inquiries" on the top of one of the communications. I thought it was an automated response to an inquiry you made. Are you saying you got that just as a confirmation for your ticket purchase? Maybe the automated system doesn't differentiate between ticket types. ???

The one email that specifically mentions the MNSSHP tickets is the one that seems to say you also need a Theme Park ticket. But they don't use the word "also" so.... I don't know.

It's either a glitch in the system with the new update, or party guests just aren't entitled to FPs and the system update will enforce that. Those can be the only two options, no?

I guess only time will tell. But seriously, Disney needs to inform their CMs which it is because everyone is getting different answers and that's not right. And I don't think incorrect CM responses, or poorly worded emails or TOS, is going to get anyone FPs if they aren't entitled to them.

 

[kizmet311]

I am really really really glad that I will not have this party FP issue. It sounds like a nightmare. (I am actually going to MK the same day as MNSSHP, so I can just book my regular 3 FP all the way up to 7:00 and not have to worry about a day of FP getting dropped.)

 

[DonaldDuck77]

EDIT: And @DonaldDuck77 "Click on a user's profile. Then click "ignore". Ahhh. Much better." This doesn't help either. We just need to work together like we have done since this thread first started.

I'm all for working with those who want to help each other. But for my own sake (and possibly others), ignore is an available function that beats arguing.

 

[DisneyMom93]

Hmmm, this is sad to read considering the topic is clearly regarding FP's on Party Tickets and not trying to secure 6 FP's; three on a regular ticket and three on a party ticket which we all know isn't cool.

I was referring to booking and holding FPs with a party ticket IF we are NOT entitled to FPs with a party ticket, simply because the system allows it. That is what I thought the person was asking. And if that's the case, then I don't see a difference between getting 3 FPs you're not entitled to based on two tickets, vs 3 FPs you're not entitled to based on one ticket.

If they were simply asking if they should keep them until it's known for sure either way, then that is a different story. I don't think anyone should cancel anything until it is known for sure. Unless of course they do risk losing FPs they want on their last day. Then I personally wouldn't risk it.

 

[LongLiveRafiki]

I'm definitely not disagreeing with you. It IS confusing.

I saw "WDW Ticket Inquiries" on the top of one of the communications. I thought it was an automated response to an inquiry you made. Are you saying you got that just as a confirmation for your ticket purchase? Maybe the automated system doesn't differentiate between ticket types. ???

The one email that specifically mentions the MNSSHP tickets is the one that seems to say you also need a Theme Park ticket. But they don't use the word "also" so.... I don't know.

It's either a glitch in the system with the new update, or party guests just aren't entitled to FPs and the system update will enforce that. Those can be the only two options, no?

I guess only time will tell. But seriously, Disney needs to inform their CMs which it is because everyone is getting different answers and that's not right. And I don't think incorrect CM responses, or poorly worded emails or TOS, is going to get anyone FPs if they aren't entitled to them.

I agree that IF their new policy excludes party tickets from fast pass then likely nothing will get them back. I'm okay with that and I won't try to force the cast members into giving me fast passes that I'm not entitled to. They definitely do need to pay better attention to the communications they send out though.

In regards to the email from "WDW Ticket Inquiries," that was the confirmation email I was sent after purchasing my party tickets by phone. The other email I received right after I liked my tickets in MDE. I assumed that others would have ended up with similar emails after purchasing and linking their tickets. I have not actually made any inquiries about my tickets, those were just standard confirmation emails.

 

[FoxC63]

I'm all for working with those who want to help each other. But for my own sake (and possibly others), ignore is an available function that beats arguing.

I think we're all so frustrated at Disney right now, you've been a major contributor since the start just hold on.

 

[Farro]

I'm all for working with those who want to help each other. But for my own sake (and possibly others), ignore is an available function that beats arguing.

I think everyone answering is helping each other, even if peoples experiences are different.

Don't understand people telling people to put others on ignore. This thread is for everyone, no need to make people feel unwelcome.

 

[FoxC63]

I was referring to booking and holding FPs with a party ticket IF we are NOT entitled to FPs with a party ticket, simply because the system allows it. That is what I thought the person was asking. And if that's the case, then I don't see a difference between getting 3 FPs you're not entitled to based on two tickets, vs 3 FPs you're not entitled to based on one ticket.

If they were simply asking if they should keep them until it's known for sure either way, then that is a different story. I don't think anyone should cancel anything until it is known for sure. Unless of course they do risk losing FPs they want on their last day. Then I personally wouldn't risk it.

Here's the thing, Disney has NEVER stated at least in writing that FP's on Party Tickets are not allowed. In fact many including myself have posted responses we received directly from Disney stating we can. Timing is a bit different, instead of 3ish now we can start at 4pm. So no one is taking anything away from anyone. It was just a harsh comment no matter what it's purpose or intent. I'm not sure where or how the rumor started we couldn't make FP's on Party Tickets but it's not true. Something else is in play here and the only way to define it is by calling it a glitch.

 

[DonaldDuck77]

I think everyone answering is helping each other, even if peoples experiences are different.

Don't understand people telling people to put others on ignore. This thread is for everyone, no need to make people feel unwelcome.

You are missing my point. Everyone is welcome. I apologize if I implied otherwise. Ignore is a function for a user's own reading pleasure, and does nothing to prevent anyone from posting any experiences and opinions.

 

[FoxC63]

Did anyone else see this:

Starting October 1st, 2017, The Magic Kingdom will be launching an all new tour called “Taste of The Magic Kingdom”. While details are scarce right now, the new paid tour will take guests on a culinary tour through the popular snacks and dishes of the park. Disney is expected to announce the tour and the details of it sometime in the next month.

Seriously?! Does it include the Boo To You Parade?!! LOL

 

[DisneyMom93]

Here's the thing, Disney has NEVER stated at least in writing that FP's on Party Tickets are not allowed. In fact many including myself have posted responses we received directly from Disney stating we can. Timing is a bit different, instead of 3ish now we can start at 4pm. So no one is taking anything away from anyone. It was just a harsh comment no matter what it's purpose or intent. I'm not sure where or how the rumor started we couldn't make FP's on Party Tickets but it's not true. Something else is in play here and the only way to define it is by calling it a glitch.

Sorry, but purpose and intent do matter. The conversation was about if Disney is removing FPs on party tickets NOW, not based on the past. Context does matter.

That being said, I replied, explained, and apologized for my "tone."

 

[FoxC63]

It's a crazy conundrum.

Ha! Love that!

 

[DisneyMom93]

Did anyone else see this:

Starting October 1st, 2017, The Magic Kingdom will be launching an all new tour called “Taste of The Magic Kingdom”. While details are scarce right now, the new paid tour will take guests on a culinary tour through the popular snacks and dishes of the park. Disney is expected to announce the tour and the details of it sometime in the next month.

Seriously?! Does it include the Boo To You Parade?!! LOL

I wonder if it includes eating all the popular snacks and dishes. Wouldn't be a great look but don't touch tour.

 

[DisneyMom93]

Well I got another response:

4p.m entry is not guaranteed. You can set up Fast Passes between 4p.m. and 7p.m.

So they allow you to book FPs, but can't guarantee you can get in to use them.

 

[FoxC63]

So they allow you to book FPs, but can't guarantee you can get in to use them.

LOL!!! So funny!