I saw our cruise fare at 7:50 am CST on my booking day and then saw it increase $98 by noon that day. I had booked it with my TA by email that morning and later was surprised to receive the higher cruise fare amount on my
DCL confirmation so I asked my TA to have the price corrected. She tried and didn't have any luck.
So I'm stuck with the $98 increase in my cruise fare for this cruise. I wrote letters to DCL, and it was escalated all the way to the executive offices, but I was just told that "unfortunately the price remains".
They said that my TA booked our cruise at 10:44 am EST and the price increased at 10:30 am EST!
Only a 14 minute difference and
Disney Cruise Line will not adjust my cruise fare... I asked them to sprinkle some pixie dust on my situation... for a repeat cruiser... and they would not.
Very unDisney like of them hey?
I'll try to rebook this cruise on our October 2013 Fantasy cruise to get the 10% off and the $200 in OBC. DCL told me today this 2014 sailing is 3/4 full, so I just hope it doesn't sell out.
It's a shame that they wouldn't go the extra mile for a returning guest. I'm sure Walt would have treated this situation differently.
On the bright side, I got a great stateroom next door to my sister-in-law and brother-in-law and it's going to be a great cruise!