My parents flew this airline last time they flew to Africa. Several of our friends have also switched from flying through Europe to flying through Dubai.
They really liked it. They flew COACH though. The service is very good, almost always on time, unless there is a weather issue, and the planes have ROOM compared to KLM or British Air, which are the two airlines we usually fly.
When I was a kid they allowed us to fly business class on both of the above airlines and it was wonderful (for coach price!) Now they no longer allow so this is a nice alternative.
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