Not So HAPPY LIMO!!!!!!

[big jack 2002]

Amymouse,
Please be sure to post. We also have reservations with HL for our January cruise. I don't want to cancel with them if this was just a fluke. But, I don't want to be left stranded either.

 

[snelsonbrown]

To everyone out there - owing a business here, I know what it is to make mistakes and I know how I feel when I do, this is why my intentions were not to flame HL, but find out the real reasons for the mix-ups - I am glad to hear some are giving them a chance - I just feel that if someone makes a mistake, step up to the plate and take responsibiliy - I know that during the Charley, Frances and Jeanne, I made up baskets and wedding flowers etc that were suppose to be delivered to all the ships and tried my best to find a way to get them to everyone, but it was impossible - I felt terrible that I had to disappoint these children - I stayed in constant contact with DCL, websites etc to try and learn what the status quo were of the ships and even tho it was fusterating etc, I didn't find out about the port opening up again until late the day before - then the scramble began again - we kept getting mixed signals - this is to just explain a little of what was going on here - the thing I didn't understand was the collapse of the bridge on 528 which in living here, I didn't understand the comment - if using this as a cover up - yep then I am highly insulted - again I am one that believes in standing up to the plate, even tho I am cringing inside and there are times it isn't my fault, but still cringe - anyhow the above is just my thoughts and my feelings.
Always
Shirley

 

[Suecot2000]

Just my two cents.

I was also on the 10-2-04 cruise with vidoman.

I used Tiffany Towncar for the return trip from port to MCO. I was aware that there was an accident on 528, but had only a ten minute delay in my pick up because of it.

I have used Tiffany Towncar many times and have always had reliable service...so if anyone is looking for an alternative towncar service, Tiffany is my recommendation.

Sue

 

[smchan]

Regardless of the factual circumstance of the bridge collapse, the litany of customer complaints here is enough to turn me off.

I suspect the problem is largely due to one or two DCL fan sites that recommend this company. Those of us that are Internet savvy look to these fan sites for helpful information - and indeed they're helpful - but we run into issues when a labor of love becomes a labor of commercialism. Some of the greatest fan sites are ruined, in my opinion, as soon as they start doing referrals, special coupons etc because it clearly crosses the line from editorial opinion to having a financial interest.

I realize fan sites are a lot of work but I think they ought to be upfront about why they are recommending a particular choice. I won't call them out, but I've noticed no less than 3 Disney World and DCL fan sites go commercial whilst still trying to (thinly) maintain the guise of being an independent fan site.

Sam

 

[amymouse]

I owe a great deal to four paritcular fan sites, and I have no intention of faulting those sites for making recommendations or offering coupons. With the information about discounts that I've gleaned from these sites, I've been able to make three to four times as many trips to WDW at DCL than I could afford prior to finding the info available for FREE on these fan sites. All of the websites I have in mind started as a labor of love and bloomed into something fantastic and far beyond what the creators had imagined when they began.

I have yet to see any of those sites recommend a vendor with whom they haven't had personal experience with the level and quality of service they provide. It seems natural to me that if someone has a good experience with a company, that they would want to recommend that company to others. We've seen that natural tendency right here in this very thread as posters made recommendations for alternate transportation companies with whom they were pleased.

I'm very uncomfortable with the turn this thread has taken from expressing a dissatisfaction with a particular company to bashing websites that offer reams of info at no cost to us.

My hats are off to those people with enough imagination to create a fan site, with the perseverance to maintain it, and the savvy to find a way make it into a business.

 

[smchan]

Originally posted by amymouse

I'm very uncomfortable with the turn this thread has taken from expressing a dissatisfaction with a particular company to bashing websites that offer reams of info at no cost to us.

But it might, in fact, come at a cost to you. If I were to build a fan site and suggest, through personal experience, that hotel X were the best thing going AND give you a coupon for $20 off, you'd feel as if you saved $20 when, in fact, you may have selected a more expensive option because I failed to present more options. I know of a specific fan site that offers discounts on particular Disney World area hotels when, in fact, one can easily do better through priceline. The problem comes not when my research is limited to my personal experience but when I limit the options to those who pay me for referrals.

I have no issue with fan sites offering coupons, special deals, etc. I just wish they would adopt a full disclosure policy and be transparent about why they are making specific recommendations.

I've interviewed fan-site owners (non Disney ones) and it was scarey the kind of money they made pushing certain products through their sites without disclosing the fact they had a financial interest in those products.

I completely agree that fan-sites are extraordinarily useful and I'm sure they take an extreme amount of time and money to create and maintain. I just wish advertisements and editorial opinions or experience reports were clearly marked as they are in the newspaper.

Sam

 

[amymouse]

I understand why it could be a problem if a website is making a recommendation but not disclosing that they have a financial stake in that recommendation, and I can understand why you're critical of a website that appears to be fleecing it's loyal readers for it's own gain.

Possibly, I have just been very lucky that my loyalties have been with sites that have yet to fail me, and whose expressed opinions I trust. I also consider myself a careful consumer and compare info from alot of sources before making my choices. I also assume that if I'm "clicking a banner" on any website, then they probably have a financial arrangement and I should weigh that recommendation accordingly.

I'd like to propose that we probably won't see eye to eye on this topic since our experiences seem to be different. I'll let the thread continue without futher comment.

 

[videoman]

I noticed that they moved my thread to this forum... I hope it can be of help to people who plan on using this company!!!!!!

 

[PURTYPAT1]

VIDEOMAN, HAVE YOU HAD A RESPONSE AS OF YET, FROM HAPPY LIMO?

 

[videoman]

They told me 48 hours and that was 72 hours ago....I quess they really don't care about their reputation!!!!!!

 

[DisOrBust]

Personally I think this is just part of the town car business. The owners seem to hire independent contractors and you get what you get. The reputations go up and down. We used FLTours, had no problems. BUT, I still was nervous with the whole deal, paying upfront and the tip too just seems shady but its part of the limo Business.

The flip of the coin is renting a van from alamo whivh I have planned this year but know I live in mortal fear of waiting hours to get it!!