Non-smoking rooms - Pop Century

[kbkids]

I booked a room at the Pop Century for February. In the past, I have always been asked during the reservation if I wanted smoking or non-smoking. This time, he didn't ask, and I was in a hurry and didn't think about it. I just called back, and the agent asked me if it was medically necessary - thought that was odd, but I did tell her that my son has horrible allergies - which he does. I've read about people sending in fax requests but didn't think it was necessary before since I've always requested non-smoking upon making the reservation and never had a problem. Now, I'm wondering if I should just as a back-up. When should I fax this is, and who do I send it to?

 

[maryliz]

Since you informed the CM of the allergy situation, your reservation should actually say on it "non-smoking GUARANTEED" as opposed to "non-smoking preferred". Double-check when you get your yellow ressie confirmation.

Mary Liz