Guest feedback could also mean that guests complained about how the freezer was always frozen solid so its easier just to put in units without freezers.
Guest feedback doesn't mean that guests provided feedback.
It's a person who's first name is guest, his middle name is member, and last name is feedback. His job at Disney is to set policy and order everything.
Guest feedback doesn't mean that guests provided feedback.
It's a person who's first name is guest, his middle name is member, and last name is feedback. His job at Disney is to set policy and order everything.
That way when Disney changes policy, food, furnishings, they can say that guest or member feedback is responsible.