New pool heat policy? ***update see post 549 ****

Totally agree. We were at POFQ in Feb. The quiet pool was cold, I know they say "heated" sorry, no. Last year and again this year, one of the days we spend visiting various i.e. Poly GF Ct. and all were the same. The pools are no longer warm We love still but this is an, hopefully not, an example of "saving money" They are wrong but......Hopefully they will read.
 
Hello, everyone. I've been lurking on this thread for a while. Pool temperature is very important to me and my family. We vacationed at BCV in January of 2005 for the first time, and liked it so much that we went again in January of 2006. The only pools we went in were those at SAB. My children (DS13 and DD4) had so much fun at the pools that there were times they opted for the pools rather than the parks.

In my opinion, the pools were several degrees cooler in January 2006. I am a lifelong competitive and fitness swimmer, and swim about 5 times a week at one of two different local pools. The water temperature is a very hot topic at our pools, if you'll pardon the pun, so I'm pretty keyed in to it. I would estimate that the temperature of the SAB pools in January 2005 to have been 85F or over, which is comfortable for my family to play in (but not necessarily for fitness swimming). In January of 2006, I estimated the pools to be about 80F, which is chilly for non-fitness swimmers and, so I'm told, can be downright painful for those with arthritis.

Unfortunately, we did not make any complaints at the time since we had to deal with DD4's dual ear infections, followed by DH's emergency appendectomy at Celebration Hospital (where we were cheerfully told, "If you can't have your appendectomy at home, this is the next best place!" Wonderful doctors, nurses, and care there, but that's another thread.)

Since we had to stay longer and used up a bunch of extra points, I have a major case of add-on-itis, but I will not consider adding on until this issue is resolved.

In my not-so-humble opinion, keeping the pools cooler in the name of some supposed "standard" from the Red Cross is bogus. Ask any Seniorcize or Arthritis Aquasize instructor about pool temperatures, and you'll quickly hear that warmer is better. Ask any instructor of children under 5 about pool temperatures, and you'll hear the same thing (it's very hard to get small children to pay attention when they're shivering and have blue lips). Fitness swimmers really like it chilly, but at my local pools, we have the opposite problem as SAB--we can't get the water cold enough!

The issue of energy conservation is much more valid. We wondered both visits why SAB was not covered with floating pool blankets at night, especially since the hours were so restricted. It sure seems silly to not cover a pool of that size and configuration (mostly shallow, which dissipates heat at the air/water interface much more quickly than a deeper pool would) when it's open for what, about 10 hours out of every 24. There are floating pool blankets that are not much more than beefed-up bubble wrap that could be used pretty easily (i.e., put on and taken off in about the same amount of time as the guards now spend answering questions about chilly water). I've seen pools have large rollers to roll them up during the day, which are then wheeled out of view. I would think this would save far more money than turning the thermostat down 5 degrees--after all, during the winter it gets down in the 40s pretty often at night, which means that even if the pool thermostat is set at 75F (shiver, shiver!) there's still a nightly temperature difference of 25 to 35 degrees. It's unfortunate that those 5 to 10 degrees are so crucial to everyone's comfort in the pools, but that's the way it is.

The Disney managment might want to note that there are pools--OUTDOOR pools, mind you--at ski resorts here in Colorado (Keystone, for one) that are in continuous use throughout the winter. They are covered with pool blankets each night, and are heated to a temperature comfortable enough that you can have the very surreal experience of sipping a refreshing beverage in the pool after a long day of skiing, while watching other intrepid souls glide down the slopes under the night lights. The temperatures at night in the winter at Keystone regularly hit the single digits, and temperatures below zero are not uncommon.

So, anyone know the cost of pool blankets?

Just my 2c, 5c, or whatever.
 
Machta, you're just the type of person who needs to contact Disney/DVC. You can speak with some knowledge on the subject, and have some constructive ideas. That being said, I don't think they're going to budge. It's got nothing to do with Red Cross guidelines and everything to do with money. It wouldn't bother me so much if Disney didn't charge a premium price for staying at their resorts.
 
Chuck S said:
True, but now that energy costs are increasing, that does not mean they should continue to do so. Nor does it mean that DVC dues should increase rather than save energy. And again, this "policy change" is speculation. We have a handful of posters that say the water was cold during their visit. They should be the ones complaining and sharing their concerns with Disney. Not using mob mentality to start an email campaign.

Chuck S, thanks for agreeing that non swimmers have always and continue to pay for swimmers even with lower temps through thier dues (construction, heat, maintenance, life guards etc) even though you just questioned "why should they". It doesn't mean they should continue? So you are proposing that non swimmers should start paying lower dues then I assume? How are planning to implement that?

Saving energy? Have you been to WDW? You dont think simply operating one attraction, much less hundreds is technically waisting energy? Oh I see, paying money for a park ticket so a machine can spin you around is fine, but dont pay more money for a pool to be comfortable-give me a break. But lets "pretend" the rest of WDW is as efficient as it can be and not a waist of energy and now we want to conserve energy at the resort pools. How about a pool cover at night? How about Solar panels or wind power that heat the pools?

As for the rest of your "reply", why are you accusing me of starting an email campaign? I have not sent one or suggested it, but I will be down there at BCV next week and will see for myself. Maybe while I am there I will not go in the parks and waist electricity on those silly attractions. :smooth:
 

jade1 said:
Chuck S, thanks for agreeing that non swimmers have always and continue to pay for swimmers even with lower temps through thier dues (construction, heat, maintenance, life guards etc) even though you just questioned "why should they". It doesn't mean they should continue? So you are proposing that non swimmers should start paying lower dues then I assume? How are planning to implement that?

Perhaps by the rumored lowering of pool temps. Or gating the pools, and when your room key is used to open the gate an energy fee is applied to your account. Not pratical, but possible, since you asked for suggestions.
Saving energy? Have you been to WDW? You dont think simply operating one attraction, much less hundreds is technically waisting energy? Oh I see, paying money for a park ticket so a machine can spin you around is fine, but dont pay more money for a pool to be comfortable-give me a break. But lets "pretend" the rest of WDW is as efficient as it can be and not a waist of energy and now we want to conserve energy at the resort pools. How about a pool cover at night? How about Solar panels or wind power that heat the pools?
Park admission tickets are required, just as a pool energy surcharge could be implemented.
As for the rest of your "reply", why are you accusing me of starting an email campaign? I have not sent one or suggested it, but I will be down there at BCV next week and will see for myself.
I did not accuse YOU of starting an email campaign, re-read my post. It says that THOSE that have actually experienced cooler temps should be the ones complaining, not starting an internet email campaign.
Maybe while I am there I will not go in the parks and waist electricity on those silly attractions. :smooth:
So you're saying that you should not pay for my park admission? Well, you don't, do you? I wouldn't expect you to, but by the same line of thinking, you think others should pay for your pool enjoyment?
 
Chuck S said:
Perhaps by the rumored lowering of pool temps. Or gating the pools, and when your room key is used to open the gate an energy fee is applied to your account. Not pratical, but possible, since you asked for suggestions.
Park admission tickets are required, just as a pool energy surcharge could be implemented.
I did not accuse YOU of starting an email campaign, re-read my post. It says that THOSE that have actually experienced cooler temps should be the ones complaining, not starting an internet email campaign. So you're saying that you should not pay for my park admission? Well, you don't, do you? I wouldn't expect you to, but by the same line of thinking, you think others should pay for your pool enjoyment?

Your response is exactly what my points are-if you are willing to pay for something-its suddenly OK to waste energy. Thats all I am asking for is the chance to pay for the enregy I am "waisting". My plane fare (chose direct flights for MORE money), my rental car/gas (rented a convertable for MORE money), my accomodations (purchased the best for MORE money), a surcharge for warm pool use-bring it on. At the same time cover the @#%* pool at night and look into other energy methods for ALL of WDW.

Gate the pools and charge the users-I have zero problems with that-thats exactly what they should do-I would love to spend more money for a warm pool and have started a thread to that effect.

You brought up saving energy, the point was not park admission was required-the point is WDW is a huge waist of enegry and collecting admissions to pay for it imakes it OK.

I admit you put "those" but why is it on my reply about swimmers?
 
jade1 said:
I admit you put "those" but why is it on my reply about swimmers?

Probably because I didn't hit enter to make it a seperate paragraph, when it should have been.
 
Chuck S said:
I wouldn't expect you to, but by the same line of thinking, you think others should pay for your pool enjoyment?
People that are saying "I don't swim so I don't care" ...they seem to be looking at the small picture.

This issue is a bit bigger then Disney sneaking the pool temps down to save money at the cost of guest enjoyment.... and seeing if they can get away with it?

if you don't stand-up for this... what happens next when Disney take away the Monorail because the track is over 30 years old and its too expensive to fix?

Disney current Managment can assume that the little people have no voice, have no power, and don't stand up when cost are cut.

So, you can take a stand when you see your fellow Disney chat friends getting the shaft..... or you can wait till its You that's riding the bus wondering where Disney Executives got the guts to try such a stupid plan.

Big picture folks!
Do web sites help the little guy have a voice?
Disney has a new CEO, do you want the guy that cut the pool temps to get a promotion and more power? What will he cut to impress his boss next time? Or do you want this sneaky little Jr Executive at Disney to get slapped for causing a PR and Media backlash?

Disney only fears one thing.... Word getting out to the Media :p
 
It would make an interesting advertising campaign for the Universal Park Hotels to show a child shivering in something like a Disney Hotel Pool that is empty otherwise

versus

Showing their Universal Hotel Pools crowded on the same day with happy children.

Disney Management, would you like to see that ad campaign?
I think they must be already annoyed with the current Universal Ad Campaign
about The Children who are too old and tired of the Mouse.

It will not do well for the DVC SALES to see such an ad campaign.

Don't let the children have to shiver !
 
Markstudy said:
People that are saying "I don't swim so I don't care" ...they seem to be looking at the small picture.
The same could be said of those that want the pools heated to sauna temps regardless of costs and energy usage. If you want the pools at 86, be willing to pay a surcharge.
This issue is a bit bigger then Disney sneaking the pool temps down to save money at the cost of guest enjoyment.... and seeing if they can get away with it?

What is up with you continually implying that Disney is being "sneaky?" They are "getting away" with nothing. There isn't even any confirmation the temps were dropped, only subjective feelings from wintertime guests. As I stated before, no resort has to make all of their internal maintenance policies a matter of public record.
if you don't stand-up for this... what happens next when Disney take away the Monorail because the track is over 30 years old and its too expensive to fix?
I guess they'll have some empty stations, like the skyway stations, or the peoplemover station at Disneyland. ;) There are unused monorail right-of-ways all over WDW, should we be up in arms that the system was never expanded? Or that a more energy effective replacement may be found in the future.
Disney current Managment can assume that the little people have no voice, have no power, and don't stand up when cost are cut.
Or perhaps that the financial responsibilties to their stockholders getting return on investment may be of some importance. No investors, no Disney.
So, you can take a stand when you see your fellow Disney chat friends getting the shaft..... or you can wait till its You that's riding the bus wondering where Disney Executives got the guts to try such a stupid plan.
Again, those that actually may have experienced cool water temps should be the ones complaining, not a mob mentality from an internet site. Snopes.com is full of baseless internet email campaigns...like the false statements that Proctor & Gamble's old stars and moon trademark was based upon satanism. Show me facts, not speculation.
Big picture folks!
Do web sites help the little guy have a voice?
Disney has a new CEO, do you want the guy that cut the pool temps to get a promotion and more power? What will he cut to impress his boss next time? Or do you want this sneaky little Jr Executive at Disney to get slapped for causing a PR and Media backlash?

Disney only fears one thing.... Word getting out to the Media :p
Wow, sneaky issues, again. I think the "media", NBC, CBS, FOX have more pressing issues to report than resort pool temps.
 
My DW heard from Marlana of Disney Exec. offices as a result of the email I sent into the guest relations. Pools are now being heated 78 - 82 degress for ECONOMY (her words, not mine) although they are keeping a close eye on feedback from guests.

Based upon this, I'd say anyone that has an issue with the pools being cold should contact Disney. If you don't complain they will keep it at this new colder temp. as they will assume everyone is cool with it.
 
Chuck S said:
What is up with you continually implying that Disney is being "sneaky?" .

Thanks for your post Chuck

I don't agree with you, but I like your style of debate and your logical aproach.

The reason I keep saying "sneaky"..... is that I wouldn't have been half as mad if Disney told us the pools would be colder this year, or explained that they are trying to be green.

But letting folks show-up after waiting 6 months for their vaction and then only finding out the pools are cold once you get down to the pool on a planned pool day (instead of going to the parks) ..... well that's a bit sneaky way to let us know we are not going to have a "Magical Day"
 
harmonium said:
My DW heard from Marlana of Disney Exec. offices as a result of the email I sent into the guest relations. Pools are now being heated 78 - 82 degress for ECONOMY (her words, not mine) although they are keeping a close eye on feedback from guests.

Based upon this, I'd say anyone that has an issue with the pools being cold should contact Disney. If you don't complain they will keep it at this new colder temp. as they will assume everyone is cool with it.

And it very well may be that it was a test. But, it would not be an accurate test if they said they were conducting one. For instance if they said "We've turned down the pool temps, do you notice a difference?" People would, through the power of suggestion, notice a difference, they may even feel cooler if the temps had been raised, because they would have expected to feel cooler. Which again brings back the point that those that actually experienced a temp that they were uncomfortable with should be the ones complaining, giving the dates of their stay, not "I heard on the internet that..."
 
Chuck S said:
And it very well may be that it was a test. But, it would not be an accurate test if they said they were conducting one. For instance if they said "We've turned down the pool temps, do you notice a difference?" People would, through the power of suggestion, notice a difference, they may even feel cooler if the temps had been raised, because they would have expected to feel cooler. Which again brings back the point that those that actually experienced a temp that they were uncomfortable with should be the ones complaining, giving the dates of their stay, not "I heard on the internet that..."

Hi Chuck,

What is your point? We just returned from WDW this Feb. We stayed at BCV and used SAB three times. The pool was much cooler than last year. The only full size pool that was heated was the kiddie pool. The rest of SAB was noticably lower than 78-82.

If people are concerned, as we were, about the temp change in the pool then they should contact Disney. The more people that contact WDW, or Marlana, to state that the temp was not satisfactory then the more likely there is a chance that something will be done.
 
harmonium said:
Hi Chuck,

What is your point? We just returned from WDW this Feb. We stayed at BCV and use SAB three times. The pool was much cooler than last year. The only full size pool that was heated was the kiddie pool. The rest of SAB was noticably lower than 78-82.

If people are concerned, as we were, about the temp change in the pool then they should contact Disney. The more people that contact WDW, or Marlana, to state that the temp was not satisfactory then the more likely there is a chance that something will be done.


I'm sure someone else in this forum has posted them before, but if you wouldn't mind posting the "best" snail mail and email addresses of people to contact again, I for one would appreciate it. It's on my to-do list to write a letter based on our experiences at BCV this January, so . . . it doesn't come off the list until it gets done!

Thanks to all who have contributed thoughtful posts on this subject!
 
Machta said:
I'm sure someone else in this forum has posted them before, but if you wouldn't mind posting the "best" snail mail and email addresses of people to contact again, I for one would appreciate it. It's on my to-do list to write a letter based on our experiences at BCV this January, so . . . it doesn't come off the list until it gets done!

Thanks to all who have contributed thoughtful posts on this subject!

Definitely. I emailed my DW to get that info and will post it ASAP.
 
call your guide.

when the people who SELL DVC, (the guides) start calling DVC resorts and talking with site MGRS. and telling them that current DVC owners will NOT BE BUYING ADD ONES (SSR comes to mind), you will see DVC resort MGRS/ re-think this issue.

DVC already has OUR money, they could care less if we allow our points to go unused. BUT if they think that they will never SELL US more pts. they will correct the situation.

In any company, the sales force ALWAYS has the loudest voice.

ALWAYS......


call your guide......
 
I just don't want to arrive in December and have the guests I am taking me with say "Why is Disney being so D### cheap with the pool heat ?".
I don't want to disappoint them, and make them an experiment to see if the posts here are true or not.

I look forward to the trip, and I don't want to find out that all the other posters weren't lying about the temperature.

Do you really think they are lying or exaggerating?

Curious question, What months traditionally do not need the Pools heated in the Orlando area?
 
harmonium said:
Hi Chuck,

What is your point? We just returned from WDW this Feb. We stayed at BCV and use SAB three times. The pool was much cooler than last year. The only full size pool that was heated was the kiddie pool. The rest of SAB was noticably lower than 78-82.

If people are concerned, as we were, about the temp change in the pool then they should contact Disney. The more people that contact WDW, or Marlana, to state that the temp was not satisfactory then the more likely there is a chance that something will be done.

My point is this, if I said to a guest, "I've turned the pool heat down." I would expect to get complaints, but would have no way of knowing if those complaints were true or just because I suggested the pool was cooler. By not disclosing that a test was going on at the time, any complaints from guests during their test would be a much more accurate reflection of how the pool temps impacted the guests. Whether the guests complained at the time, or via a letter following the visit.

Now, with folks saying "I saw on an internet board that pools temps may be lower and I'm planning a visit but..." it skews the test.

If only those people that actually experienced uncomfortable pool temps wrote in, and gave the dates of their visit, the test would be much more accurate for Disney to use as a guideline to make a policy on pool temps.
 
Chuck S said:
If only those people that actually experienced uncomfortable pool temps wrote in, and gave the dates of their visit, the test would be much more accurate for Disney to use as a guideline to make a policy on pool temps.


I don't need to swim in a cold pool, to tell Disney i don't like cold pools.
 



















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