Lehuaann
DIS Veteran
- Joined
- Mar 13, 2008
- Messages
- 6,150
I was just told about 20 minutes ago that I could not do this, as I wanted to pick my tickets up 3 days early since I have a room only reservation and then the package for the FD. It is much cheaper if I put my 8 day ticket on the FD reservation versus having to split it up, but I was told it is only 24 hours in advance now that you can get the tickets.![]()
I pm'd Cheshire Figment (our resident GR/ticketing CM) a few weeks ago and he made no mention that the rules have changed...and his sticky info remains the same, up to 3 days.
I've learned that when it comes to things only GR handles, I don't listen to CRO CMs.







I was a nervous wreck by the time the CM picked up the call! I was so worried when there was just dead silence on the line, then the Dis went down before I could find out if that was normal. When the boards finally came back up it was to see that my dates were now mysteriously being blacked out by some CMs and people were getting disconnected after being on hold for an hour and a half.
I went into work an hour and a half early (6 am) so I could have all my reservations done by the time I started work at 7 am (central), but of course I was still holding as my work time went by and then everyone, including my BOSS
came in to the office. My hands were shaking and my stomach hurt by the time the poor CM answered. When she asked for my address I started stuttering because I could honestly not remember where I lived for a moment. After I got done telling her my address the very sweet CM paused and said, "Ma'am, are you ok?" I laughed and told her that it had been a very stressful 2.5 hours on hold. She was great and got me the free dining with no problems, even though people on the boards were reporting at that same time that they were being denied for my same dates. 
Glad you got what you needed/wanted!!
I called tonight when I got back from work to modify our reservation (2 rooms) to add the FD. I was on hold for maybe 15 minutes or so, and got a great CM. Forgot her name, but she was super nice. It all got taken care of within a few minutes. 

