Rhonda922~DU is a fabulous & reputable agency. You should not experience any problems reserving the Swan through them.

As ww52 posted, Bob is extremely proficient and astute. You can not go wrong with this travel company!
lovingthemouse~Oh, Caroline! I do not like to hear this!! Perhaps a better promotional rate will come up between now and then. Please, do not GIVE UP on these resorts!!
*Perhaps you, KAPP and others affected by these changes will write a letter directly to the resort and the RESERVATION GURU (AKA: sideshowbob). He has posted here a few times,(look back a few pages for his pm link) and reads these threads occasionally. I would even suggest you pm him for some assistance, etc. He is a MAGIC-MAKER!

(Not to mention fiercely LOYAL to all the Swan/Dolphin DISers).
magicaddict~Thanks for the "Heads-Up" on the Gov't rate! At least there is hope with this discount/promo...especially for the summer!
alwaysrunning~Are you a member of the Starwood Preferred guest program? If not, please go to
www.spg.com and sign-up asap! If you are...the by all means, request an upgrade. These are offered when available, according to occupancy, etc. What type of "upgrade" are you most interested in obtaining? A preferred view? A Balcony? The associates of these properties do their best to fulfill requests, and make the MAGIC happen. They are the BEST in the business.

If something is available, you'll be sure to receive it (IF you request such). It's the old "ASK and YE SHALL RECEIVE" adage. As good as these associates are...they are not "mind-readers" (although it never hurts). So, if you fail to make your intentions clear, they can not assist you!
Also, if another (better) rate is offered, you are free to call the reservation department and see if it is applicable to your stay. At least you have a room secured, and can rest assured you will have a wonderful time at this incredible resort! HAPPY PLANNING!
TTFN...DF99
