I've never really had a problem with DL counter service before. I'm wondering when the DLR locals noticed it. I did have a problem with a River Belle breakfast as the worst breakfast ever, but I thought it was just that type of meal at that place.
I've not had much experience at DLR. My trips were in 1996, 2003, 2005 and 2008. I'm looking forward to trying some of these new menu items if they're still around whenever I go back to DLR.
My favorite place to get quick food had the worst crowds and waits, but I thought it was worth it. I'm talking about Bengal BBQ. I wish they had one of those at WDW's Magic Kingdom.