lawlesslovewdw
loving the planning
- Joined
- Mar 9, 2006
- Messages
- 494
We have just come back from a fab dcl holiday although our retrn trip was something out of plane trains and automobiles. Left DCL with sunshine in our hearts and arrived at orlando airport, we knew we had a wait as our flight was at 2.45pm (and we arrived at 10.30), but we shopped met some people who were on the cruise and time flew by, went to board the plane and there was a half hour delay, after a few minutes this jumped to a leaving time of 7.45pm
the reason for the delay was there were no staff for the flight!!!wouldnt mind too much but this was a connecting flight to Miami and our flight left at 8.00pm, AA put us on the next available flight which would get us into the airport for 7.15pm plenty of time we were told! We landed and ran through miami like souls possessed, got to the gate flight was delayed until 10.30pm, so we relaxed,got to 1100 and we started boarding, sat on the runway and waited and waited....took off at midnight the reason this time no pilot, they had to get one from Dallas! We then realised that we would probably miss our next flight from heathrow. We finally left the plane at 12.45pm our flight was leaving in 35 mins the AA rep at the plane gate told us we would make it, ran through heathrow, caught a bus, found ba rep told us we could make flight arrived at terminal 1 to find flight was cancelled!!!!! Spoke to BA who told us to go back to BA/AA desk to be told there were no flight available until 5.45pm
by this point i go ballastic and burst into tears. AA blamed BA and said they werent told of change, offered us later flight and a standby flight that was full!! No apology from either till i asked them for one!!! Finally got on standby flight and got to manchester to find they have lost all our bags!! Just spoke to them on phone...they have found 2 but the other one is lost Bet it is the one with the camcorder, all the gifts we got the boys, the dcl items that we bought, duty free booze and cigs
Moan about virgin---never again
the reason for the delay was there were no staff for the flight!!!wouldnt mind too much but this was a connecting flight to Miami and our flight left at 8.00pm, AA put us on the next available flight which would get us into the airport for 7.15pm plenty of time we were told! We landed and ran through miami like souls possessed, got to the gate flight was delayed until 10.30pm, so we relaxed,got to 1100 and we started boarding, sat on the runway and waited and waited....took off at midnight the reason this time no pilot, they had to get one from Dallas! We then realised that we would probably miss our next flight from heathrow. We finally left the plane at 12.45pm our flight was leaving in 35 mins the AA rep at the plane gate told us we would make it, ran through heathrow, caught a bus, found ba rep told us we could make flight arrived at terminal 1 to find flight was cancelled!!!!! Spoke to BA who told us to go back to BA/AA desk to be told there were no flight available until 5.45pm by this point i go ballastic and burst into tears. AA blamed BA and said they werent told of change, offered us later flight and a standby flight that was full!! No apology from either till i asked them for one!!! Finally got on standby flight and got to manchester to find they have lost all our bags!! Just spoke to them on phone...they have found 2 but the other one is lost Bet it is the one with the camcorder, all the gifts we got the boys, the dcl items that we bought, duty free booze and cigs Moan about virgin---never again
I hope your bag turns up x
Well bags turned up today at 3.30 (so about 46hrs after us). One had been searched by TSA and searched is a term i would use with caution, we have had many searched before, the suitcase lining was ripped out and normally they re pack better than us but this time our stuff was thrown back in. 2 of our suitcases were that badly damaged that we are going to put in a claim. The one that tsa had searched was smashed in side, the front pocket zips were torn off. The second bag has had all four sides completly smashed and lots of our stuff was broken including a silver photo frame from 
How do i post pictures? Not too technically minded.
- and they paid compensation with an apology; even they seemed shocked at the state of our stuff. 
