msmayor
Finding my beach...
- Joined
- Jun 29, 2005
- Messages
- 3,700
Thought I'd share my experience with park first aid during our recent visit.
Three adults (me, my daughter and a good family friend) were in Epcot on a rainy Sunday when my daughter took a nasty spill on the stone stairs within the Canada pavilion. Wet from the rain, she just hit an area that was pretty slick. Thankfully, she was able to break her fall a bit with her hands/forearm but took a good hit on the knees, with one knee scraped up very badly. We got her up and to a table/chair to sit, and assess the situation.
She started to feel a bit dizzy (likely the adrenaline) so while our friend stayed with her, I went to find a cast member to try and get some assistance. VERY helpful, the cast member working the DVC stand there was able to find someone who came to speak with us. She did say that to get any 'true' first aid help right there, they were required to call 9-1-1...my daughter definitely didn't feel she needed that level of help, but we did need to get the knee cleaned and bandaged. The cast member explained that policy required she ask us three times "Do you want us to call 9-1-1?" and we would have to answer three times...my daughter replied "No" the three times and then the cast member explained what to do.
A security guard arrived with a wheelchair for us to take my daughter to the First Aid Station, located on the side of the Odyssey Pavilion (by the Baby Care Center). The security guard made sure we got down the ramps in Canada to the flat walkway, and made sure we knew where to go.
We walked in to the first aid center, very similar to an urgent care facility. After signing in we were quickly ushered to an exam room (I and our friend were allowed to accompany my daughter, still in the wheelchair). The care provider was wonderful, looked over the knee and cleaned the wound carefully. She bandaged it up securely, gave us some extra gauze and tape/wrap as well as some ibuprofen, told us to return if it got any worse.
We were allowed to keep the wheelchair for the rest of our time at Epcot; turned it in when we exited the park later that afternoon. It definitely helped, allowing my daughter to stay off her feet a bit. She felt good enough to walk that evening which was good - we had tickets to MVMCP and she didn't want to miss it.
The next day, my daughter wanted to return to First Aid so they could take a quick look and bandage up properly again (it was a bit hard for us to get it right - the wound was pretty large) and they very kindly took care of it without any issues.
All of this was done without any charge to us at all.
It made us all feel so good to have this quick care and help when we needed it. Every cast member we encountered was very helpful and kind, and we made sure we put cast compliments in for all of them.
Three adults (me, my daughter and a good family friend) were in Epcot on a rainy Sunday when my daughter took a nasty spill on the stone stairs within the Canada pavilion. Wet from the rain, she just hit an area that was pretty slick. Thankfully, she was able to break her fall a bit with her hands/forearm but took a good hit on the knees, with one knee scraped up very badly. We got her up and to a table/chair to sit, and assess the situation.
She started to feel a bit dizzy (likely the adrenaline) so while our friend stayed with her, I went to find a cast member to try and get some assistance. VERY helpful, the cast member working the DVC stand there was able to find someone who came to speak with us. She did say that to get any 'true' first aid help right there, they were required to call 9-1-1...my daughter definitely didn't feel she needed that level of help, but we did need to get the knee cleaned and bandaged. The cast member explained that policy required she ask us three times "Do you want us to call 9-1-1?" and we would have to answer three times...my daughter replied "No" the three times and then the cast member explained what to do.
A security guard arrived with a wheelchair for us to take my daughter to the First Aid Station, located on the side of the Odyssey Pavilion (by the Baby Care Center). The security guard made sure we got down the ramps in Canada to the flat walkway, and made sure we knew where to go.
We walked in to the first aid center, very similar to an urgent care facility. After signing in we were quickly ushered to an exam room (I and our friend were allowed to accompany my daughter, still in the wheelchair). The care provider was wonderful, looked over the knee and cleaned the wound carefully. She bandaged it up securely, gave us some extra gauze and tape/wrap as well as some ibuprofen, told us to return if it got any worse.
We were allowed to keep the wheelchair for the rest of our time at Epcot; turned it in when we exited the park later that afternoon. It definitely helped, allowing my daughter to stay off her feet a bit. She felt good enough to walk that evening which was good - we had tickets to MVMCP and she didn't want to miss it.
The next day, my daughter wanted to return to First Aid so they could take a quick look and bandage up properly again (it was a bit hard for us to get it right - the wound was pretty large) and they very kindly took care of it without any issues.
All of this was done without any charge to us at all.
It made us all feel so good to have this quick care and help when we needed it. Every cast member we encountered was very helpful and kind, and we made sure we put cast compliments in for all of them.
