***MyMagic+ & FastPass+ Official Information & FAQ Thread***

[Disney Diva Mom]

Slightly OT, but I'm not that fussed about Disney's "preferred" locations for firework viewing. I have my own preferred place for Illuminations, which is just about the perfect view - symmetrical view of all the water-based and low-level stuff, globe nicely visible nearby, no tress - and as it's quite a way back into World Showcase, even on a busy August day I could still get a great place with no-one in front of me 30 mins before the show. I'd take that any time over Disney's chosen area. And no, I'm not telling.

Andre

LOL! So you don't want all of us showing up to join you??

 

[Nechville]

Adding to the roll-out rumor...
A chatty CM at Rafiki's Planet Watch pulled a printed schedule out of his pocket and showed it to my DDs. It showed time lines for each of the resorts beginning MBs and when guests would be alerted that their resort is participating. Full rollout was complete in Nov. Also had PURPLE added to list of MB colour choices.

One thing for sure, more FP+ kiosks are needed when everyone in the park has MBs. It was pretty cool using the bands to customize our cars at Test Track, but no rose at BOG, they knew where we were.

Full roll out to resort guests in November or even off site in November?
More importantly, when is purple being added? sure hope purple is added for November check ins!!!

 

[pigletto]

From what I am understanding about the party tickets, you can link them they will show up in your reservations BUT you will need the actual hard ticket to gain entrance to the party as they will not work using just the MB like your linked park tickets

That's what I was told by IT on the phone the other day. It wasn't so much an issue of adding them to MDE. You could add them. But it had ZERO benefit. She stressed (like a person who's been told to stress this and it's a big deal) that those party tickets would NOT be on my magicbands, and I MUST have my party tickets for park entrance on party night. Emphasis was hers, not mine. So my guess is they are worried about throngs of people showing up without a way to get in, thinking their party tickets are on their bands. She must have gone over it with me 3 different times.

 

[doconeill]

Adding to the roll-out rumor...
A chatty CM at Rafiki's Planet Watch pulled a printed schedule out of his pocket and showed it to my DDs. It showed time lines for each of the resorts beginning MBs and when guests would be alerted that their resort is participating. Full rollout was complete in Nov. Also had PURPLE added to list of MB colour choices.

The resort schedule is already in the wild.

http://www.disboards.com/showthread.php?t=3169181

Haven't seen anything for AP holders or off-site guests yet.

 

[dischic89]

Can I add magic bands if I have a resort only reservation? Or do I have to link tickets to the room? We will be getting into the parks on a castmember's main gate so this is not possible. Thanks!

 

[canyoncam]

Full rollout was complete in Nov. Also had PURPLE added to list of MB colour choices.

Well I was ok with the fact I missed out on FP+ for the first half of my stay, even ok that all the resorts would be testing by the end of my stay, but knowing I missed out on PURPLE band by one month!!!!!!!!

 

[bjakmom]

I wonder if the problem with multiple tickets (perhaps including party tickets) on the MB is the one I just discussed with IT this morning.
I was told that multiple tickets can be added to each person on MDEx - the problem is that I have no way of prioritizing which ticket gets pulled from when I enter the park. IT said that the front desk of my resort and/or GR outside of the park can 'prioritize' a ticket so that it gets used first when you enter - but there is no capability for ME to do that at this time.
My scenario was 1 day left on my PAP and adding a new 10 day non exp behind it to cover FP+ for 3 days. IT said if I don't stop and have the PAP day prioritized before I enter on the first day, the MB could pull one of the 10 day ticket days instead - loosing my ability to even use the last day of my PAP ticket.
Maybe that's the dilemma with party tickets, too.
Def just put away your MB and use the hard ticket when you enter to avoid any confusion - especially if you're entering before 7PM.

Now for the issue with MDEx not properly reading how many days were left on one of my tickets - that I have to wait till Monday and contact ticket services to deal with - and even if they still see the correct # of days - I can probably not get it fixed on MDEx IT said - called it a 'info reading or info transfer error' or something -

 

[andrewilley]

People seem incredulous that Disney IT could have so many problems. They must not have been using the web site for the past, oh, ever.

True. I have spent many, many happy hours trying to get their web sites to play nicely. And even with the newer sites (which, to be fair, were just starting to become workable and fairly easy to use prior to MDX arriving) they are still carrying over elementary mistakes such as assuming that everyone in the world has a USA-formatted 3-3-4 telephone number (nnn-nnn-nnnn). Obviously still not expecting a lot of tourists at WDW then?

More importantly, when is purple being added? sure hope purple is added for November check ins!!!

LOL, I love that - never mind if it works, as long as the band is purple.

Can I add magic bands if I have a resort only reservation?

Yes. But you won't be able to use FastPass+ without having park tickets attached to the reservation.

Andre

 

[sjs314]

That's what I was told by IT on the phone the other day. It wasn't so much an issue of adding them to MDE. You could add them. But it had ZERO benefit. She stressed (like a person who's been told to stress this and it's a big deal) that those party tickets would NOT be on my magicbands, and I MUST have my party tickets for park entrance on party night. Emphasis was hers, not mine. So my guess is they are worried about throngs of people showing up without a way to get in, thinking their party tickets are on their bands. She must have gone over it with me 3 different times.

And I am sure there will be guests who do show up without their event tickets thinking they do not need the actual tickets since they linked and showed up in the reservations. Could be quite the nightmare

 

[CaraMiaBelle]

Full roll out to resort guests in November or even off site in November?
More importantly, when is purple being added? sure hope purple is added for November check ins!!!

Yes, this is definitely my primary concern as well. LOL! It will be a nice bonus though and will make me happy. : )

 

[disneyfan1992]

Sorry if this post does not belong here. Mods, please delete or move if necessary.

Is it OK to post a new question specific to my situation here or should I post as a new post?

We are totally utterly confused on this process. Here is our situation.

We are now within our 60 day window for our stay at BLT in November, everyone has an account in MDE, we are all linked to each other, we can see our hotel and dining reservations and daily itineraries and notes. We have checked-in online.

Do we need to add all of our tickets online in MDE in order to be offered Magic Bands?

Do we need to add all of our tickets online in MDE in order to be offered FP+?

The problem is that we have different types of tickets and do not / will not have 1 ticket in hand before arrival at WDW:

- 2 adults have annual passes - those tickets are on MDE site

- 2 adults have older paper tickets from UTC (not RFID) - not linked yet in MDE

- 1 adult has special ticket that can only be picked up at the MK gate. No idea if ticket will be paper or RFID enabled until we get down there. No way to link ticket in MDE because we physically do not have ticket in hand.

Wondering if because of this last special ticket if we will NOT be offered MB or FP+ because not every adult will have a ticket associated with his/her name prior to arrival in the MDE system.

Thank you.

 

[mikek]

Why don't they have a simple bit of code that allows linking of tickets from UT consistently? Or AP vouchers? Or that you just customized a magicband for one trip and don't need another?

People seem incredulous that Disney IT could have so many problems. They must not have been using the web site for the past, oh, ever.

Exactly- I'm pretty sure that they could fire the entire IT department and hire the kindergarten class from a chinese military school to run things and it would be 1,000x better.

Sure my credit card information would be the property of chinese hackers everywhere- but i'm not so sure it isn't already since i've given it to Disney. I mean if they can't figure out how to link 2 accounts without "having to escalate this and have someone call you back.... in 5 weeks" why should i trust that they have secured their servers?

 

[Wicket's Mom]

Just returned from WDW Friday. We used the bands & had only one problem. DHs band wouldn't work for entry into HS, seems his battery was dead. CM took us into GS where they gave him a new band the same color as his old one, blue. We were on our way with no more issues the rest of our vacation.

I kept changing our FPs as our minds changed one which park we wanted to visit or if we didn't have enough time to make our FP. Had no problems whatsoever doing so. The band was easy to use, I especially liked not carrying anything into the parks.

When ordering bands they usually are received in a couple of days. We got our invitation long after the bands were customized & sent. We also didn't do online check in until after our bands were sent to us.

I will say I think when everyone has to use bands getting FPs could be problematic. I think less times will be available.

 

[bjakmom]

Sorry if this post does not belong here. Mods, please delete or move if necessary.

Is it OK to post a new question specific to my situation here or should I post as a new post?

We are totally utterly confused on this process. Here is our situation.

We are now within our 60 day window for our stay at BLT in November, everyone has an account in MDE, we are all linked to each other, we can see our hotel and dining reservations and daily itineraries and notes. We have checked-in online.

Do we need to add all of our tickets online in MDE in order to be offered Magic Bands?

Do we need to add all of our tickets online in MDE in order to be offered FP+?

The problem is that we have different types of tickets and do not / will not have 1 ticket in hand before arrival at WDW:

- 2 adults have annual passes - those tickets are on MDE site

- 2 adults have older paper tickets from UTC (not RFID) - not linked yet in MDE

- 1 adult has special ticket that can only be picked up at the MK gate. No idea if ticket will be paper or RFID enabled until we get down there. No way to link ticket in MDE because we physically do not have ticket in hand.

Wondering if because of this last special ticket if we will NOT be offered MB or FP+ because not every adult will have a ticket associated with his/her name prior to arrival in the MDE system.

Thank you.

I have seen posts by other DISers who have 1 or 2 party members whose tickets are not linking in MDEx and they have been told to make FP+ for those with tickets and then contact IT once the other ticket/s are linked and they will link the same FP+s to the new ticket/s. kwim?
One person said IT told them they could override the availability to accommodate them if those times weren't available anymore. That's what I'd do.

 

[dischic89]

Yes. But you won't be able to use FastPass+ without having park tickets attached to the reservation.

Andre

Another question about this...I think that I should be part of the test based on my 10/11 check in date, but it will not let me do anything with the manage magic bands link. I called Disney, but they said that CSR is not part of the testing until 10/14...on the Dis it's being reported as 10/7. Is there anything else I can do?

 

[doconeill]

Sorry if this post does not belong here. Mods, please delete or move if necessary.

Is it OK to post a new question specific to my situation here or should I post as a new post?

We are totally utterly confused on this process. Here is our situation.

We are now within our 60 day window for our stay at BLT in November, everyone has an account in MDE, we are all linked to each other, we can see our hotel and dining reservations and daily itineraries and notes. We have checked-in online.

Do we need to add all of our tickets online in MDE in order to be offered Magic Bands?

No. Your reservation will activate that. But no reservation in November has been enabled yet.

Do we need to add all of our tickets online in MDE in order to be offered FP+?

Yes. You will be allowed to make a day's worth of FP+ reservations per day on your tickets, up to a maximum of 14 days currently.

The problem is that we have different types of tickets and do not / will not have 1 ticket in hand before arrival at WDW:

- 2 adults have annual passes - those tickets are on MDE site

- 2 adults have older paper tickets from UTC (not RFID) - not linked yet in MDE

- 1 adult has special ticket that can only be picked up at the MK gate. No idea if ticket will be paper or RFID enabled until we get down there. No way to link ticket in MDE because we physically do not have ticket in hand.

If the ticket is a CM's Maingate or similar ticket, they won't work with FP+ at all currently, even after it is picked up. Others like YES tickets can be linked when received.

You won't be able to make FP+ choices for anyone without a ticket associated. For those with different ticket lengths, you will only be able to make FP+ choices up to the number of days on their tickets. The APs are currently limited to 14 days total.

Wondering if because of this last special ticket if we will NOT be offered MB or FP+ because not every adult will have a ticket associated with his/her name prior to arrival in the MDE system.

Thank you.

That should not be the case.

 

[Nechville]

LOL, I love that - never mind if it works, as long as the band is purple.

Priorities

 

[marshmeloh]

Sorry if this has already been answered, I've been trying to find it but can't seem to.

We are doing a split stay in October- OKW from 10/10-10/16 and Kidani 10/16-10/17. I just added my tickets to my account and the magic bands popped up for Kidani. Looks like we are able to get Fastpass+ for 10/16 and 10/17. We were planning on going to the parks from OKW and then over to Kidani that evening. Will we be able to use fast pass+ that day if we haven't yet checked in?

Also how does this work as far as tickets? Will we still be able to use the same park hoppers that we're using at OKW on the magic bands since days will already have been used?

Since we are staying at OKW when it gets launched there is there any possibility of making them work for our tickets and fastpass+ for our entire trip (I know it won't work as a room key)??

Thanks for the help!

 

[doconeill]

I have seen posts by other DISers who have 1 or 2 party members whose tickets are not linking in MDEx and they have been told to make FP+ for those with tickets and then contact IT once the other ticket/s are linked and they will link the same FP+s to the new ticket/s. kwim?
One person said IT told them they could override the availability to accommodate them if those times weren't available anymore. That's what I'd do.

I can't see IT getting involved that much - I would think it would move off to Guest Relations at some point - if they will support that in the end. During testing it wouldn't be as big a deal, especially since it shouldn't come up all that much.

Another question about this...I think that I should be part of the test based on my 10/11 check in date, but it will not let me do anything with the manage magic bands link. I called Disney, but they said that CSR is not part of the testing until 10/14...on the Dis it's being reported as 10/7. Is there anything else I can do?

10/7 is the date that the CM information seemed to indicate, but it is possible for the dates to change.

 

[nittanyliongirl02]

So perhaps it got over looked, but I am wondering HOW FP+works for Fantasmic?


Can anyone help?