Ok it's been a few weeks since I did this, but I scanned all the tickets in, and either they were all automatically assigned to me or I had to assign them to me, sorry can't remember. It took forever and lots of trial and error to figure out. Then I had to make sure all my party was in the system. Next I had to set each as a person I travel with. Then I had to go in and link each ticket to a person.
They will only show up under tickets, not cards or magic bands, and every time I log onto the site, I get prompted to add my tickets and link them so I can use FP+ even though I'm not eligible to test yet and have already put them all in.
I also have issues with it giving me that error message randomly. I can always see a list of my tickets, and who they are assigned to on the app, but half the time nothing comes up on the computer.
What really confuse me is that when I select an individual ticket on the app it shows who it is matched to, but then displays a "match this ticket" button below that making it seem like it is still unmatched.
The whole thing just seems like a big mess to me right now, with a lot of bugs still needing to be worked out.