I have been back from my very 1st trip to Disney now for a couple weeks. We were going to originally stay in a moderate resort until we found out we could use our military 40% off discount at the value resorts as well. So we chose to save some money on lodging to have more money for souvineirs. I was overall disappointed with my stay at the POP. My next trip I will probably opt for a moderate. My issues: 1. We had 2 rooms reserved, one for our family of 4 and one for traveling companions with 3. Upon arrival even though both rooms were beside one another 1 room was ready and 1 room was not. Front Desk gave us our key card and told us they would text our cell phone with a room number on it when it was ready. It took probably 20 minutes. PRO: we did request connecting rooms and we did recieve them. 2. The rooms were small. We did spend the majority of our time at the parks, however with the additional PNP, suitcases and strollers there was very little room for our girls 4 and 1 to move much when we were getting ready in the morning or getting ready for bed at night. PRO: The beds were comfortable 3. I know that the Wash cloth characters are not a quaranteed but between the 2 rooms we got one toothbrush holder castle each the entire 7 days we were there. 4. Housekeeping was less than stellar. Our room was never vacuumed, sometimes the trash was taken and sometimes they remembered to leave trash liners in the trash cans. We requested that we be able to reuse our towels on a couple of occasions (via thier instructions on the little placard in the bathroom), each time to come back and find they replaced the towels but left the dirty washclothes. Sometimes the beds would be completely remade and others the blackets just pulled snuggly to the top. 5. Transportation was at time very bad. One night coming back from Mickey's Christmas Party at MK we waited over an hour for a bus to even come to the park. Then when one finally arrived it was filled with scooters, wheel chairs and their accompanying family members first, leaving us to stand there for even longer. Other resorts had multiple buses one after another picking up people, even stopping when there was no one waiting. We did ask some of the transportation people what the hold up was and they told us that POP was only running 2 buses that night. On another occasion in the middle of the day my hubby ran back to the room and it took him total round trip from Epcot to POP over an hour and a half.