Just returned from WBC. We stayed in a 2 bedroom deluxe, building 5 on the 7th floor. I did call to request a lake view but none were available. We still used the balcony even though we had a parking lot view. I think that most people check out on Friday therefore there weren't any lake view rooms available.
Check-in was easy. We checked in on a Thursday around 5 p.m. In and out in 10 minutes. No heavy sales pitch either just told them we didnt want to partake and that was that. I did notice that we had 4 phone calls but once we were in the room I had unplugged the bedroom phone and turned the volume off on the main line. Made a trip to the main building on Saturday at 3:30 and the checkin line was HUGE .... so go early to get in line or wait until later.
Room was very nice and clean. Kids loved having their own full size beds and their own room. Kitchen very nicely equipped and yes, we did have a cookie sheet. All essentials were there. We asked for extra towels and laundry soap after a couple of days and somehow we ended up with 2 people delivering the same . So we got extra towels and laundry soap..more than needed.
I will say that the front desk never picked up our calls when we called from the room. I called them 4 times for the towels and something else but they never answered. So, I just called from my cell phone and they were Johnny on the spot and answered right away.
Pool and lazy river were great. The pool at bldg 5 is much smaller than main building and the one at bldgs 1 and 2. With that being said, this pool catered to the older crowd- not as many younger children, which we didnt mind, since it was DH, me and two teens. The lounges at this pool are nice, with the mesh style not the leather strappy type. All the other pools had the leather strappy type. ( I am not sure about pool at bldg 6. I do not recall the types of lounges there.) Also, be forewarned . Pool towels have to be signed out now. Apparently people were throwing them away and the pools went to a sign out policy. You can get as many as you want but you have to sign for them and then return that many. If you dont return them, they can charge you up to $25 a towel. They are returnable at any pool. No big deal. Also, if you plan to save lounges with your towels and I strongly recommend that you do, be forewarned that the pool staff will remove your towels if no one is there. We asked about this and they told us that they do walk-throughs every hour or less and if they see empty lounges with towels and hadnt seen anyone there in the last hour they then move the towels to 1 lounge in a heap. With that said, I would recommend someone save lounges before 10 a.m. If not, youre outta luck. We saved lounges and had no problem with losing our seats.
Parking was an issue only when coming back late from the parks. The parking ramp was very close by so it really was not too big of an issue. Elevators in the building were always readily available. Luggage carts were limited when checking in and out. I noticed people waiting for others to return theirs because they were limited.
Didnt use the gas grills but there were plenty and they were nice looking.
Plenty of activities around the resort. Mini golf was cute. My son loved the game room in the main building. Lots of children and adult activities around the pools and main building. Safe atmosphere too. I walked the walkway around the lake in the evenings and felt very comfortable by myself.
All in all, no major complaints. Nice staff and nice place. I would highly recommend and would definitely stay there again.
Check-in was easy. We checked in on a Thursday around 5 p.m. In and out in 10 minutes. No heavy sales pitch either just told them we didnt want to partake and that was that. I did notice that we had 4 phone calls but once we were in the room I had unplugged the bedroom phone and turned the volume off on the main line. Made a trip to the main building on Saturday at 3:30 and the checkin line was HUGE .... so go early to get in line or wait until later.
Room was very nice and clean. Kids loved having their own full size beds and their own room. Kitchen very nicely equipped and yes, we did have a cookie sheet. All essentials were there. We asked for extra towels and laundry soap after a couple of days and somehow we ended up with 2 people delivering the same . So we got extra towels and laundry soap..more than needed.
I will say that the front desk never picked up our calls when we called from the room. I called them 4 times for the towels and something else but they never answered. So, I just called from my cell phone and they were Johnny on the spot and answered right away.
Pool and lazy river were great. The pool at bldg 5 is much smaller than main building and the one at bldgs 1 and 2. With that being said, this pool catered to the older crowd- not as many younger children, which we didnt mind, since it was DH, me and two teens. The lounges at this pool are nice, with the mesh style not the leather strappy type. All the other pools had the leather strappy type. ( I am not sure about pool at bldg 6. I do not recall the types of lounges there.) Also, be forewarned . Pool towels have to be signed out now. Apparently people were throwing them away and the pools went to a sign out policy. You can get as many as you want but you have to sign for them and then return that many. If you dont return them, they can charge you up to $25 a towel. They are returnable at any pool. No big deal. Also, if you plan to save lounges with your towels and I strongly recommend that you do, be forewarned that the pool staff will remove your towels if no one is there. We asked about this and they told us that they do walk-throughs every hour or less and if they see empty lounges with towels and hadnt seen anyone there in the last hour they then move the towels to 1 lounge in a heap. With that said, I would recommend someone save lounges before 10 a.m. If not, youre outta luck. We saved lounges and had no problem with losing our seats.
Parking was an issue only when coming back late from the parks. The parking ramp was very close by so it really was not too big of an issue. Elevators in the building were always readily available. Luggage carts were limited when checking in and out. I noticed people waiting for others to return theirs because they were limited.
Didnt use the gas grills but there were plenty and they were nice looking.
Plenty of activities around the resort. Mini golf was cute. My son loved the game room in the main building. Lots of children and adult activities around the pools and main building. Safe atmosphere too. I walked the walkway around the lake in the evenings and felt very comfortable by myself.
All in all, no major complaints. Nice staff and nice place. I would highly recommend and would definitely stay there again.
We are staying here for the first time in a couple of weeks. We have always stayed in Disney resorts. I am very much looking forward to all the space and the ability to have a full size fridge and separate bedrooms. We loves us some Lazy River and can't wait to spend many hours on the TWO available to us at WBC!
I have never had the courage before to actually remove the towels and sit, but I think I will now. That stuff makes me so mad!!
