Here's the background. I ordered an Entertainment book through My Points back in May. I had to e-mail them after the 30 days to get my bonus 750 points awarded. A couple e-mails back and forth, and they credited the 750 points. Fine and dandy.
Forward to Thurs.- yesterday. I have an extra 750 points from Entertainment, and 100 extra for a purchase through Entertainment books. I did not purchase any additional books! I sent off an e-mail yesterday asking about the discrepancy. Today I got an e-mail back, and all I get back is
Please note that Points earned at participating sites are credited to
your account as soon as we receive confirmation of the transaction from
the vendor. This means that Points for making a purchase or registering
for an online service, may take up to 20 business days to post to your
account balance.
I don't thinkg that answered my question, does that mean I get another bonus 850 points??? I don't want to spend them if I didn't earn them. What should I do? Wait a few weeks and see what happens with those points?
Michelle
Forward to Thurs.- yesterday. I have an extra 750 points from Entertainment, and 100 extra for a purchase through Entertainment books. I did not purchase any additional books! I sent off an e-mail yesterday asking about the discrepancy. Today I got an e-mail back, and all I get back is
Please note that Points earned at participating sites are credited to
your account as soon as we receive confirmation of the transaction from
the vendor. This means that Points for making a purchase or registering
for an online service, may take up to 20 business days to post to your
account balance.
I don't thinkg that answered my question, does that mean I get another bonus 850 points??? I don't want to spend them if I didn't earn them. What should I do? Wait a few weeks and see what happens with those points?
Michelle


