I'm even more confused and perturbed at this point and we have multiple trips planned for the year.
We're forced into online check in and my better half has a chronic illness that requires a quiet area for our villa. Obviously no place to request that. I emailed guest services with that question...got stock answer which didn't address my question...as usual.
In addition, I added my credit card to My Disney Experience yesterday and a $1.00 charge from CRO at Disney showed up on that same credit card yesterday. I've sent a message to Disney asking what it's for and even if it's legitimate, why wasn't I notified of the charge?
I am fast becoming a disgruntled customer and it saddens me. I also find myself resentful of
MDE and feel Disney is just pushing too hard for me to conform to what THEY want me to do on vacation.
Sorry...I've gotten OT, I'm afraid. Needed to vent.