My Dining reviews May 10-14th Day Two-Crystal Palace & California Grill

tiggergirl31

Mouseketeer
Joined
Jan 24, 2004
Messages
97
On our second day we had a PS for 8:30 am at the Crystal Palace for breakfast. Well we missed the bus for the MK by seconds so we had to wait 20 min for the next bus. By the time we got to the park it was 9 am but we decided to try and get in anyway. The CM were very friendly and said it wasn't a big deal that we were late. We waited about 20 minutes before being seated. Our server was Natalie and she was very helpful explaining how the characters would come to each and every table but that it would take about 1 10 minutes to see all of the characters. It was very organized...Pooh and Eeyore work in one direction and Tigger works in the other direction. To see Piglet you must go up to the center of the room and join a line as he does not work around the tables. We actually only got to see Tigger and Piglet b/c we wanted to get going in the park. Natalie was great with the refills of coffee and oj. The buffet was very good-lots of fresh fruit and my bf loved the made-to-order omelet station. I tried one of the waffles with the pooh and friends faces on them but found them to be very dry despite all the syrup I put on them. The scrambled eggs were perfect and the bacon nice and crisp. The croissants were also great--hot out of the oven. I have done this character breakfast a couple of times and it always is very organized--a thumbs up!! Total with tax and tip=$36.19

For dinner we had PS at the California Grill for 6:50pm. My bf had told me to schedule one meal at a really nice restaurant so we decided on the advice of family members and some reviews here that the CG would be the place to go. We arrived right on time for our PS and were seated immediately. The seat they gave us was in the wine room against a window overlooking Epcot off in the distance. Of course we couldn't really see Epcot because of the large bird dropping on the window blocking our view. We should have just gotten up and left right then! Our server Judy was awful--the worse server I have ever had anywhere (including McDonalds!!!!) :mad: She took our drink order and then never returned. The other girl working the wine room (which probably has about 8 tables total) came over and told us that if we need anything we could just ask either one--we reminded about the drinks--still didn't see them. Finally about 15 minutes later we got our drinks and placed our order. To start we ordered the triple cheese flatbread. This was the best part of the meal. Our appetizers came next. I ordered the Hearts of Romaine Salad which was good but nothing spectacular. My bf ordered the Goat Cheese Ravioli which was tasty but a very small portion. For our main entrees my bf chose the Potato and Spring Garlic Ravioli which had absolutely no taste--he didn't even finish eating them. He would have preferred more of the other ravioli he ordered. I chose the Grilled Pork tenderloin and made a point to ask for No Mushrooms as I just plain don't like them. Our server had about a two minute conversation on whether I was allergic or just didn't like. Well, Judy once again came through and my entree was delivered with a pile of mushrooms. She never came back with refills and by the time she came back to check on our entrees I was practically finished--I piled all the mushrooms on the side and she never even acknowledge the mistake. We decided enough was enough and skipped the dessert. I would never again go to this restaurant, you can find much better places to eat in Disney for the half the price. The service alone is reason enough not to recommend this place. Total including tax and a significantly reduced tip=$86.00
 
Wow I am surprised at the service at CG. This is one of my favorites for a special night out. For the price you are paying you should expect excellent service and yours started out very poorly and went down hill form there. Did you speak to a manager? It seems that kind of service should be deemed unacceptable and management given the opportunity to repair and retrain as necessary.
 
I am very surprised at the poor service you received at CG. Every time I've eaten there my service has been outstanding. I have asked them to slightly modify items on the menu because of things I didn't like, specifically barbque sauce on the beef tenderloin. That was no problem, whatsoever.
I hope you don't judge CG because of one bad experience there. It is my favorite restaurant on property and I make it a point to eat there at least once every trip.
 
issawynn--I am glad that your experiences have been so good. I however have no intention of ever setting foot inside the CG again. I have some many good restaurants in the Boston/Providence area that I would be willing to drop $100 but guess what they are ten times better than the CG and don't require me to pay that kind of money. I expected top notch service and food that was out of this world. I am not that picky and usually pretty easy to please but this failed to live up to even minimum standards.
 

Thanx for taking the time t o post your reviews ~ Sorry that you had such a bad experience at CG.
 
I agree re: CG. I was not very impressed. I live near NYC where you can get great food 24/7 and any cuisine in the universe. Thanks for the report.
 
Lissa - glad to hear you can make changes to the filet. That is what I will order next week but I don't like sauces on my beef.
 
Wow - I am shocked at your review of CG....this is my fav restaurant. We just dined there 5/12 and it was fabulous...great food, great service, great view...everything. Sorry you had such a bad time.
 
We ate at the CG on May 9th. It was our best meal experience in the 10 days we were there. I think you should call and complain. The waiter we had was great...I hope at some point you would give it another try. Sorry you had such a horrible experience. I hope the rest of your trip was great!
 
Wow! I, too, am surprised at the level of service at CG. We have always had excellent servers there- last time our server even cut our DD's meat!
Sorry you had a bad experience because usually the food and service is outstanding. I can only hope Judy wont be our server during our next visit in August and that the food quality is up to its usual standards!
 
While we had terrific service at CG when we ate there, it is not our favorite place to eat. We just didn't care for the type of food, but since we were there with people that really seem to enjoy 'trendy' food, that's where we ate. Not that it was bad, it wasn't. Just not my first choice. Maybe we'll have to give it another shot in the future.
 


Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE








DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom