My 13 yo just ogt served alcohol!

[vivilasvegas]

I think I would have brought it to management's attention. Yes, it was a mistake, but it still shouldn't have happened. I know that my 7 year old son is always thirsty and will drink ANYTHING, the kid even likes rice milk, enough said! I know that if he were served alcohol in his drink, he would probably drink it without saying anything and I would end up with a drunk 7 year old, which obviously isn't a good thing.

So then what, the manager should fire her? Send her home w/out pay?


It was a mistake, she didn't try to say she didn't do it, let it go.

 

[Mike.Wazowski]

you should have switch drinks around - ordered him a new ice tea and had your self a good free drink on the house! Then maybe your day would have at least seemed better...

don't those come in a MUCH different glass then the regular ones they use for soda/ teas????

 

[summerrluvv]

So then what, the manager should fire her? Send her home w/out pay?


It was a mistake, she didn't try to say she didn't do it, let it go.

Well there should be a punishment for the mistake, a write up in her personnel file perhaps? People make mistakes all the time at work and get fired for it. Her blase attittude about it tells me that she just really didn't care. It was a careless mistake. What if this was a small child that drank the entire thing and got very sick from alcohol poisioning?

 

[MELSMICE]

It was an honest mistake. No big deal.

 

[kejoda]

So then what, the manager should fire her? Send her home w/out pay?


It was a mistake, she didn't try to say she didn't do it, let it go.

I think it should be brought to the managements attention. I've taken alchol training and they take underage drinking seriously. Yes it was a mistake but the people working there need to be reminded that they need to be more careful with who they serve. The business could lose big even over mistakes.

 

[DawnCt1]

I think I would have brought it to management's attention. Yes, it was a mistake, but it still shouldn't have happened. I know that my 7 year old son is always thirsty and will drink ANYTHING, the kid even likes rice milk, enough said! I know that if he were served alcohol in his drink, he would probably drink it without saying anything and I would end up with a drunk 7 year old, which obviously isn't a good thing.

My first response would have been "no big deal", particularly with an older teen (not 13) but something like a long island ice tea goes down VERY EASY. A 7 year old could have easily become intoxicated. A 3 year old could have needed to be hospitalized. A mistake in this case shouldn't be judged based on the recipient of the mistake. It was alcohol served to an under aged drinker. That's what should matter.

 

[winniedapooh]

Some of you all in some sort of click...if you are not in it you post the most ignorant and mean things! I posted about this because to me it is wrong...as the adult child of an alcoholic I DO NOT want my 13 yo to be served alcohol, if you do then it is your business, I however think it was wrong and am ticked by it and angered by the response here. Some of you really need to think about what you are going to write before you post it..."suicide"! Thanks but no thanks guys.

 

[cardaway]

In that case it counds like the last place you should take your family is Pub 99.

Did you expect everybody to agree with you? Some of us know servers really well and we hear how much they have to deal with everyday. Some customers really make them re-think their job.

 

[summerrluvv]

Some of us know servers really well and we hear how much they have to deal with everyday. Some customers really make them re-think their job.

My mom supported us as a server for about 10 years when I was younger and regardless of what they deal with, there's really no excuse for serving alcohol to a minor and then on top of that having a careless attitude about it. Would you be so quick to say "no big deal" about a pharmacist that dispensed the wrong medicine for your child?

 

[cardaway]

Would you be so quick to say "no big deal" about a pharmacist that dispensed the wrong medicine for your child?

I'm sorry but there is no comparison between the two.

 

[summerrluvv]

I'm sorry but there is no comparison between the two.

Why not? Both are employees making an "honest mistake", like you have said.

 

[cardaway]

Why not? Both are employees making an "honest mistake", like you have said.

Maybe some of the servers went to a college of mixology, but even those cannot be held to the standards we hold pharmacists to. They simply are not in the same league in any way.

 

[Lisa loves Pooh]

Why not? Both are employees making an "honest mistake", like you have said.

B/c some don't think alcholol is bad.

How *uncool* to be upset over something.



An apologetic waitress would have made a big difference for the OP.

A bubbly/joking response for a patron who was upset over the matter--not so bright and the waitress was an idiot.

I don't care how hard your job is as a wait person. You make a mistake--you own up to it and give a proper apology and correct the situation. *IF* the patron jokes about it or brushes it off, that is your cue that *they* didn't think it was a big deal. It is not up to the employee who screwed up to act as though it is no big deal. Not their determination at all.

The phrase is "The customer is always right"--not "The customer is always right except when the job is hard and they haven't walked a mile in the employees shoes."

 

[Lisa loves Pooh]

Maybe some of the servers went to a college of mixology, but even those cannot be held to the standards we hold pharmacists to. They simply are not in the same league in any way.

What if the honest mistake was delivering a dish with an allergen that you have explicity requested to not be in the meal and was promised by the wait person that that allergen would be absent.

Honest mistake when you go into anaphylactic (sp? is off, sorry!) shock? Would "ohh, my bad...uh...tee hee hee" be sufficent?


Why is screwing up with a beverage order containing alchohol now acceptable?

 

[summerrluvv]

Maybe some of the servers went to a college of mixology, but even those cannot be held to the standards we hold pharmacists to. They simply are not in the same league in any way.

Both would be giving something to a child that wasn't supposed to be given to that child. Something potentially very hazardous and life threatening. It's the same thing IMO. Both would be making mistakes and a care free attitude in both instances is uncalled for and both should warrant some sort of reprimand from their employers.

 

[mom2of2]

not in a "click" and not being mean. IF she had apologized over and over and over again....would you still be as angry?

 

[cardaway]

Why is screwing up with a beverage order containing alchohol now acceptable?

I agree that a potentially serious mistake was made but my responses have been about the reaction, which I think was fine given the very little harm done.

IF the situation were different, and there was serious harm done, I would be in agreement IF the reaction was them same. However I seriously doubt the reaction would have been the same.

 

[disneymom3]

not in a "click" and not being mean. IF she had apologized over and over and over again....would you still be as angry?

She never said she wanted her to apologize and scrape the ground and kiss their feet for pete's sake. All she wanted was for the server to genuinely act like she gave a rip and her laughing response does not indicate that.

I get it OP and many of us do. I think you wouldn't have even felt the need to vent about this if the server had simply said, "Oh, gosh I am really sorry about that."

 

[poohbears5]

I would of been upset if the waitress just joked it off and didn't offer a simple "hey Iam really sorry" and on another hand if my 11 ds had gotten the drink it could be really serious due to medical condtion and medication.

 

[Lisa loves Pooh]

I agree that a potentially serious mistake was made but my responses have been about the reaction, which I think was fine given the very little harm done.

IF the situation were different, and there was serious harm done, I would be in agreement IF the reaction was them same. However I seriously doubt the reaction would have been the same.

Regardless that there was no harm done.

The server doesn't decide if it is funny or not. The server was not apologetic. The server pretty much didn't care and gave a passive apology with some jokes. Bad judgement, poor taste. And since she didn't react in an acceptable way, that is all that matters for the OP.

Telling her it is no big deal....well that is pretty much what the waitress did. And it was wrong of the waitress.