Must transfer from ECV to an available wheelchair

[Evita_W]

I often travel solo, and wondered this also. But I've had CMs offer to push me 3 times-twice at Pirates and once at Pooh. One time at Pirates, it was a "suit" who offered to push me, then he gave me 3 anytime FP+s (yes, a few years ago) . So I don't understand the "Cast Members cannot push guests"

Most attractions do have an option for this situation, it is just generally discouraged and not advertised, so you may have to insist on the alternative.

Rides I know that ECVs are not allowed through the queue (not even the FP queue), but have alternative options where you wont have to use a wheelchair:
Buzz
Tower of Terror
Rock n Roller Coaster
Test Track
Haunted Mansion

Not sure about other attractions.

 

[lanejudy]

So I don't understand the "Cast Members cannot push guests"

Generally-speaking, it's a safety/liability issue. There may be some discretion based on certain circumstances such as levels of staffing, CMs with certain training, etc. While a CM may appear to be young and healthy, none of us knows whether that individual might have a physical issue that precludes their ability to push a wheelchair. Yes exceptions can happen, but that doesn't change the general premise of CM safety/liability.

Most attractions do have an option for this situation, it is just generally discouraged and not advertised, so you may have to insist on the alternative.

Actually, a venue does not have to provide the preferred alternative as long as an alternative is offered. They do not need to provide access via non-public areas of the attraction. Non-public areas are non-public for a reason, and simply may not be a viable alternative on any given day or time. While is it nice that exceptions have been made in the past, exceptions are just that and not necessarily an alternative option available by insisting.

People planning to visit the parks need to base their plans on what is stated as available accommodations. Asking for, or being offered, something different than the stated accommodation should not be expected.

 

[Evita_W]

Generally-speaking, it's a safety/liability issue. There may be some discretion based on certain circumstances such as levels of staffing, CMs with certain training, etc. While a CM may appear to be young and healthy, none of us knows whether that individual might have a physical issue that precludes their ability to push a wheelchair. Yes exceptions can happen, but that doesn't change the general premise of CM safety/liability.


Actually, a venue does not have to provide the preferred alternative as long as an alternative is offered. They do not need to provide access via non-public areas of the attraction. Non-public areas are non-public for a reason, and simply may not be a viable alternative on any given day or time. While is it nice that exceptions have been made in the past, exceptions are just that and not necessarily an alternative option available by insisting.

People planning to visit the parks need to base their plans on what is stated as available accommodations. Asking for, or being offered, something different than the stated accommodation should not be expected.

The ones I mentioned are all through publicly accessible areas. But you do ha e to tell them you can't transfer for the length of the queue.