Multiple ADRs? Surprised this is allowed!

[eeyoresnr]

I've canceled all mine when I've made another, just seems like the right thing to do

and others have said that the once the system catchs the mutliple it can and will cancel both. leaving you with none.

can you make two? yes.
are you taking a chance of losing out completely? yes.
Up to you if it's worth the chance.
Personally I'd like Disney make anyone making a ADR put a credit card fee on all ADR's when you show up your fee is deducted from your bill.
you don't show up you don't get the fee back.

would cut down on the number of people duplicate booking if it cost them money to do so.

What about people on the dining plan? Do they have to pay a fee and then get a refund if they show up? What about people who don't have CC's? Are they just outta luck?

If you book 6 months out you would have to pay that CC bill way before your ADR and the refund could end up causing a negative balance on your CC that usually takes MONTHS to get back.

I don't see this ever happening.

maybe a better way to do it would be to take the cc # and not charge the fee til the guest doesn't show up

 

[buffettgirl]

I have no idea. PM Rusty Scrapper and ask him. He usually has no problem telling everyone how much he dislikes people who hoard up ADRs.

I wonder how many pissed off guests has he left standing at the podium with their confirmed ADR# in hand? That's some banner service right there.

 

[mjp12831]

I got upset about this a few months back on the restaurant board and got a warning.

It seems on that board it's common practice for folks to overbook, then they feel as if they're doing people a courtesy by posting a new thread when they're cancelling the second one - thereby opening a slot.

I was surprised this practice was allowed on the boards as it's promoting something that's possibly against policy and at minimum not very respectful to other guests.

It doesn't seem right to me, but I guess it's something we have to live with.

The way WDW could block it is by making you book your adrs at your 180 plus 10 window by giving your confirmation number (or numbers if your traveling with multiple parties and booking for everyone), then not allowing reservations for more people than you have assigned to those confirmation numbers within a dinner period.

 

[PrincessTiffany]

I wonder how many pissed off guests has he left standing at the podium with their confirmed ADR# in hand? That's some banner service right there.

Well, I don't work at Disney Reservations, but I would have to assume that when they do this, it is for blatant abusers who clearly have many multiple bookings. I'm sure it's not hard to see on the computer screen when parties have many double bookings for one vacation week. I don't think anyone at Disney Reservations is going in and just randomly cancelling anyone's reservations. I, personally, am glad to know that they take the time to look and when they do see blatant abusers, they take care of it.

 

[LaurenT]

I got upset about this a few months back on the restaurant board and got a warning.

It seems on that board it's common practice for folks to overbook, then they feel as if they're doing people a courtesy by posting a new thread when they're cancelling the second one - thereby opening a slot.

I was surprised this practice was allowed on the boards as it's promoting something that's possibly against policy and at minimum not very respectful to other guests.

It doesn't seem right to me, but I guess it's something we have to live with.

The way WDW could block it is by making you book your adrs at your 180 plus 10 window by giving your confirmation number (or numbers if your traveling with multiple parties and booking for everyone), then not allowing reservations for more people than you have assigned to those confirmation numbers within a dinner period.

That wouldn't work for people who are staying off site..they don't have reservation numbers.
I have held onto duplicates for a few days...long enough to contact the other travelers and come to a consensus...but never more than that...anyone trying to get the ADR I canceled just had to try back a couple of times (if I indeed was holding the last slot....). To date, I have never had to cancel once in wdw and have never been a no show.

 

[eeyoresnr]

So you have purposely planned multiple ADRs, some you know you won't use, and you aren't going to cancel the extras until the day of, so you can open up the ADR for others? You are quite brave to post this on the Disboards. I dare you to go post this over on the Dining board.

What about all those people who were also planning their trip and trying to plan out their ADRs around their park touring, but couldn't ever get a reservation at, say, Chef Mickey's? Do you think they are just going to try to go for a walk up? Most of the popular places aren't even going to take walk-ups. It's just plain selfish to hoard up ADRs knowing you aren't going to use some of them!

I agree...and as for walk ups...if you are on the DP you can't wait til the day you are there and just take a chance that someone may have cancelled and try to walk up...so instead you have to book someplace you don't really want to eat because it's the only thing available... and not everyone has "free" dining...many of us passholders plan a trip at the last minute or only a month or 2 out...many more adr's may have been open if not for the over booking by some.... and even worse, when you know a rest. has been booked full for months and when you get there they are half empty because of 'no shows'

 

[buffettgirl]

Well, I don't work at Disney Reservations, but I would have to assume that when they do this, it is for blatant abusers who clearly have many multiple bookings. I'm sure it's not hard to see on the computer screen when parties have many double bookings for one vacation week. I don't think anyone at Disney Reservations is going in and just randomly cancelling anyone's reservations. I, personally, am glad to know that they take the time to look and when they do see blatant abusers, they take care of it.

but, how would they know if it was a blatant abuser? Last trip - perfect example it was my family of 4. my brother and his wife(2) my other brother's family (3) and my parents (2). Because I was doing the majority of the planning they all let me know where they wanted to eat and I fit it in on the touring plans we were doing. So I made ALL the adr's for all of us. Daily. So some days I had 1 ADR for all of us, some days I had 2 at similar times so we all could "maybe" sit together since nothing was available for a big group and other days each party had their own ADR. Each day, if they had looked up however they'd look up, you'd see me with 4 ADR's for sometimes 4 different restaurants. Many times my parents (2) and my brother (2) ate together so we often had two parties of 4 booked. Lots of days they'd be int he same restaurant - I'd say "ok, I want to go to 50's but early..." and my brothers would say "no we want to go there that night too, but late" ...

Again, huge assumption that this is a blatant abuser.

I'm not trying to defend the people who DO it. I"m trying to say that sometimes a CM looking at the system can't always assume it's abuse.

 

[PrincessTiffany]

but, how would they know if it was a blatant abuser? Last trip - perfect example it was my family of 4. my brother and his wife(2) my other brother's family (3) and my parents (2). Because I was doing the majority of the planning they all let me know where they wanted to eat and I fit it in on the touring plans we were doing. So I made ALL the adr's for all of us. Daily. So some days I had 1 ADR for all of us, some days I had 2 at similar times so we all could "maybe" sit together since nothing was available for a big group and other days each party had their own ADR. Each day, if they had looked up however they'd look up, you'd see me with 4 ADR's for sometimes 4 different restaurants. Many times my parents (2) and my brother (2) ate together so we often had two parties of 4 booked. Lots of days they'd be int he same restaurant - I'd say "ok, I want to go to 50's but early..." and my brothers would say "no we want to go there that night too, but late" ...

Again, huge assumption that this is a blatant abuser.

I'm not trying to defend the people who DO it. I"m trying to say that sometimes a CM looking at the system can't always assume it's abuse.

Um, they would look at the number of people on the ADR. If you have multiple ADRs at the same time, say, 2 people at Liberty Tree, 2 people at Coral Reef and 3 people at Hollywood & Vine, I think it would be apparent that your party is splitting up to eat. If you have multiple ADRs, at approximately the same time, for 7 people at Liberty Tree, Coral Reef and Hollywood & Vine, I'm pretty sure a little red flag would go up for the CM.

 

[mom2rtk]

I read last year some anecdotal examples of people having all their ADR's cancelled when a CM felt they had purposely overbooked. This was very rare, and seemed to happen when a CM came into contact with your list of ADR's, like when someone called to confirm something about their trip.

The example I remember is that someone loved Chef Mickey and had 3 ADR's over the course of their trip. They planned to keep all 3, but found them cancelled when they showed up.

They can't just count heads and cancel anything beyond that number. There's no way to know with someone staying offsite. And those staying onsite sometimes meet friends for dinner who are not part of their package.

And I also don't think canceling the ADR day OF is much better at all. It's still pretty rotten.

The threads on the Dining board are not geared toward folks who double and triple book. They are set up to accommodate people who legitimately need to cancel ADR's for some reason. There are LOTS Of reasons besides double and triple booking. Some people cancel a trip. Some decide to pass on a certain venue. Some decide they don't want to spend the money.

LOTS of folks plan their park days and ADR's 180+10 and stick with it to keep those ADR's...... without double or triple booking. Or if they want to make a change, they check out the cancellation threads so they know when something is available.

 

[buffettgirl]

Um, they would look at the number of people on the ADR. If you have multiple ADRs at the same time, say, 2 people at Liberty Tree, 2 people at Coral Reef and 3 people at Hollywood & Vine, I think it would be apparent that your party is splitting up to eat. If you have multiple ADRs, at approximately the same time, for 7 people at Liberty Tree, Coral Reef and Hollywood & Vine, I'm pretty sure a little red flag would go up for the CM.

How do they know how many people are in my party?

 

[Suellen]

We've called from MK and got a reservation at CM's for lunch about an hour from when we called. The CM said that there was nothing available any where "in or near" MK. So I asked her to search property wide for a character meal ~ and she said oh "Chef Mickey's JUST became available for XX:XX time someone must have canceled". So I'd say yeah... it canceling the day of or the day before DOES help some people. Especially those of us that travel down on a whim for the weekend.

Not that I recommend hoarding them i.e. one at each park and DTD and a resort for each meal all 7 days you are there.

But one meal out of your trip that you aren't sure here or there until that morning I don't see as a huge deal.

I've only ever ONCE showed up with confirmation in hand and they have said my ADR had been canceled. It was at Tony's and they made me go to GR where they of course couldn't find it and sent me back to Tony's. No one could tell me why it was canceled but they did eventually get us in. The hostess was very rude..... so I made a very special effort to be extra very nice to her and as we were being seated (by someone else) I stepped back over to the podium and said "our table is ready now thank you so much for helping us". I think by that time she was a little embarrassed by how rude she had been. I had a confirmation number.... it really did nothing for me.

I guess with the number of ADR's we've had... one canceled/lost is not bad.

 

[mom2rtk]

How do they know how many people are in my party?

They don't. Nor do they know if you are meeting friends on any given occasion. I made ADR's for 10 once at CRT (during my +10 timeframe) when our reservation was only for 2. I didn't think I could, but called and was told sure I can.

 

[buffettgirl]

They don't. Nor do they know if you are meeting friends on any given occasion. I made ADR's for 10 once at CRT (during my +10 timeframe) when our reservation was only for 2. I didn't think I could, but called and was told sure I can.

precisely. so rather than people getting up in arms over people who do make multiple ADRs that the system allows, maybe they should be up in arms over CM's who make huge assumptions. Honestly, that ticks me off more than the double booking of ADRs (which does actually bug me, BTW, I don't know if I made that clear... lol)

 

[PrincessTiffany]

How do they know how many people are in my party?

Again, I don't work in Disney Reservations, I am repeating info I have seen previously posted on the Dining Board. If you have a problem with the possible procedure, call Disney Reservations after you make your ADRs and have them make a note on your ADRs that your party is splitting up. If your ADRs are that complicated, it's probably worth just calling them and having them add the note.

 

[buffettgirl]

Again, I don't work in Disney Reservations, I am repeating info I have seen previously posted on the Dining Board. If you have a problem with the policy, call Disney Reservations after you make your ADRs and have them make a note on your ADRs that your party is splitting up. If you ADRs are that complicated, it's probably worth just calling them and having them add the note.

well, my ADR's aren't complicated this year at all..

but the point is why should I have to jump through a hoop to ensure that some CM doesn't delete my ADR? I should have some sort of confirmation (oh wait, I do) that the ADR that I just made (hypothetically) will remain in tact. Considering there doesn't actually seem to be a policy against it.

I know you don't know. And I know you don't work for Disney reservations. I'm not really asking you but anyone who might know and I'm still trying to figure out why anyone thinks this should be allowed.

There are so many situations where I could imagine multiple ADRs. I am just shaking my head.

 

[mom2rtk]

precisely. so rather than people getting up in arms over people who do make multiple ADRs that the system allows, maybe they should be up in arms over CM's who make huge assumptions. Honestly, that ticks me off more than the double booking of ADRs (which does actually bug me, BTW, I don't know if I made that clear... lol)

That bugs me too. We ate at CRT 3 times on our last trip. It was just my daughter and me, so not as extravagant as if we were a huge group. And it was sort of our princess fantasy trip. But after reading about that family having 3 Chef Mickey ADR's cancelled, I worried that we'd show up any time and find them cancelled.

 

[PrincessTiffany]

well, my ADR's aren't complicated this year at all..

but the point is why should I have to jump through a hoop to ensure that some CM doesn't delete my ADR? I should have some sort of confirmation (oh wait, I do) that the ADR that I just made (hypothetically) will remain in tact. Considering there doesn't actually seem to be a policy against it.

I know you don't know. And I know you don't work for Disney reservations. I'm not really asking you but anyone who might know and I'm still trying to figure out why anyone thinks this should be allowed.

There are so many situations where I could imagine multiple ADRs. I am just shaking my head.

No offense, but it sounds like your family was the one who had you jumping through hoops making all those multiple ADRs. After all the time and effort it took to figure all that out and incorporate it into your touring plans, it would seem one call to Disney Reservations to have them make a note on your ADRs would not be that big of a deal.

Disney needs to do something to crack down on all of the hoarding of multiple ADRs. I'm not sure what the difinative solution is, or if there even is one, but I surely don't mind CMs who make the effort to look into "suspicious" ADRs.

 

[lovealatte]

but the point is why should I have to jump through a hoop to ensure that some CM doesn't delete my ADR? I should have some sort of confirmation (oh wait, I do) that the ADR that I just made (hypothetically) will remain in tact. Considering there doesn't actually seem to be a policy against it.

I totally agree here. Disney should send out some generic email if a bunch of ADRs are found, saying something like "our system has detected conflicting ADRs, please call blah" before making assumptions and outright deleting them all. That gives the guest a chance to respond and explain the situation, or simply cancel some. Yeah?

 

[PrincessTiffany]

I totally agree here. Disney should send out some generic email if a bunch of ADRs are found, saying something like "our system has detected conflicting ADRs, please call blah" before making assumptions and outright deleting them all. That gives the guest a chance to respond and explain the situation, or simply cancel some. Yeah?

Actually, I think that is a good idea Some people would continue to abuse the system, but I think it would encourage a lot of people to do the right thing and cancel the ADRs they don't need. It would also give people who have "legitimate" multiple ADRs the chance to have it noted in the WDW system.

 

[buffettgirl]

No offense, but it sounds like your family was the one who had you jumping through hoops making all those multiple ADRs. After all the time and effort it took to figure all that out and incorporate it into your touring plans, it would seem one call to Disney Reservations to have them make a note on your ADRs would not be that big of a deal.

Disney needs to do something to crack down on all of the hoarding of multiple ADRs. I'm not sure what the difinative solution is, or if there even is one, but I surely don't mind CMs who make the effort to look into "suspicious" ADRs.

but not really. I didn't find it a problem (and I sort of enjoy doing it) I make the touring plan so everyone knew that I would know what day we were going to be in what park. So if they gave me a list of what times and where I just easily booked them all at once while I was already in the system.

and see, you keep making my point - "suspicious" by who's judgement?

could the system be better? sure, it would be a piece of cake for Disney to simply not allow over lapping ADRs , period and make the system prevent it. (but then it would be a piece of cake to simply create multiple emails to log in with and do it anyway), but simply having the system prevent it would probably stop 90% of the ADR hoarders. But they haven't done that. So to have a rogue CM decide it's his duty ...well that sort of frosts my pumpkin, if you know what I mean.