hopeandtink
Mouseketeer
- Joined
- Jan 30, 2009
- Messages
- 167
My friend just checked into all star movies tonight and they found a dead mouse in the bathroom!! She notified the front desk and they just sent someone up to remove it. No apologies or offer to move rooms. I suggested that she request to be moved. Anyone ever had anything like this happen.

She needs to speak to a manager of the resort...the front desk (if she called from room) is a call center....
I notified the front desk at 3PM when we checked in. They sent a maintenence person at 10PM. They tried to fix the tv...and then ended up replacing it - at 11PM.
I don't know if the service really varies from resort to resort, but our stays at GF and SSR were much more hospitable. Speaking with the front desk didn't help. I have written the resort manager, but I don't expect they can do much at this point. I am sorry your friend had to begin her vacation on such a sour note.
Someone found a mother & babies on the top of the drapes in their CR wing room, 2nd fl. They posted pictures, too. 

