Modifying guest information causes unexpected error

[arrrroooooo]

I'm changing guests in one of my reservations and the system seems incredibly finicky. Even making one change to an address can cause the Dwarves error screen to pop-up. Going back into view/modify causes certain things I've save successfully to randomly change to a different value.

This is not a new issue, I've seen it a few times over the last two years but now I'm trying to get things dialed in for my ADR day tomorrow.

Two quick questions:
1. Is this a "known" issue and if so, is there any secret workaround short of calling MS?
2. If I'm able to match a DVC guest to their account in MDE, does the address and other guest information ("This guest is not a DVC member" etc.) I enter into the DVC matter at all? (I now have all the guest names & email addresses entered but the mailing address for some is wroing.)

 

[NeedMoreMickey]

You don’t need to fill in the guest name on all ADRs. I was trying to make a few the other week for two people and when nothing was available I made them for 4 people only name included was mine. Easier to go back and change to two people later.

 

[pixieprincess925]

You don’t need to fill in the guest name on all ADRs. I was trying to make a few the other week for two people and when nothing was available I made them for 4 people only name included was mine. Easier to go back and change to two people later.

Actually, there is no way to change the number of guests in your ADR online short of the system finding another reservation. You would have to call in to Guest Services for that.
On a positive note, you also will not get charged a "no-show" fee if you have a reservation for 4 and only 3 people show up (or even 1 shows up!)

 

[arrrroooooo]

Thanks for the notes on the ADR. This is actually a question about the DVC website though - I'm sorry I wasn't clear about that!

The problem I'm having is when I go to VIEW/MODIFY a DVC reservation (on the DVC site), I click "Modify" to change the Guest Information for the reservation. That next screen seems to be very buggy - it's really hard to get all the details changed for the reservation without it erroring out to the Dwarves. Has anyone else seen this before and know any tips or tricks for dealing with it?

Of course I can always call DVC MS to fix this but these days I try to avoid DVC MS as much as possible given the staffing shortage..

 

[Sandisw]

Thanks for the notes on the ADR. This is actually a question about the DVC website though - I'm sorry I wasn't clear about that!

The problem I'm having is when I go to VIEW/MODIFY a DVC reservation (on the DVC site), I click "Modify" to change the Guest Information for the reservation. That next screen seems to be very buggy - it's really hard to get all the details changed for the reservation without it erroring out to the Dwarves. Has anyone else seen this before and know any tips or tricks for dealing with it?

Of course I can always call DVC MS to fix this but these days I try to avoid DVC MS as much as possible given the staffing shortage..

View attachment 601218

I have not run in to this. It has allowed me to change guests, as recently as 3 days ago.