Mobile app credit card issues

[SteffyLou]

We are currently at WDW. Up until last night MDE was working fine. We tried to mobile order something and Apple Pay wouldn’t work. It said payment not processed. So I tried a credit card- it said something went wrong reload. This has continued Into today.
I called the help desk. They said it is a known issue. They suggested deleting and reinstalling the app, turning the phone off, deleting and reinstalling the credit card. I did all of these things and it still will not work .
The weird thing is I can log into my husband’s phone and it will work with my id- just can’t do anything on my phone.

Has anyone encountered this? WhAt did you do to make it work?

 

[Mrs.AMC]

Sounds like MDE and your Apple Wallet are at odds. No idea why or even what a fix is just that if you could use it on a different phone that makes it seem connected to the phone. Which is what made me think wallet

Maybe Google if it’s possible to unlink wallet from the app?