Thank you for all you have done. Your information has been so helpful and enthusiastic, you should be in PR for the PBH>
I called PBH guest relations to ask about getting a King Size bed in the West Wing and they were just as nice as they could be, actually said it was already taken care of. Hopefully no one will call Guest Relations and abuse the generosity they have shown to so many.
Bottom line, if you want a suite, pay for one, if you get lucky and are offered an upgrade be very appreciative. Sadly the adage "no good deed goes unpunished" could not be more appropos! Don't let a few tactless (and tacky) people make you stop being so willing to share with others.