Mike and Jodie's PBH Adventure - Day 1

AlexandNessa

<font color=red>Proud Redhead<br><font color=green
Joined
Jun 14, 2003
Messages
5,407
The cast:

me (Jodie) - 31, the quasi-planner
Mike - 35 "Mr. Just Tell me Where and When to Show Up and What to Bring."

Yes, this usually works well for me; however, my engagement ring is quickly becoming a plain, sterling silver band with the words "You are wearing Disney, Universal, Kennebunkport, and Holland America" inscribed on the inside.

We were up at 3am to catch our 5:55 am flight. Mike was cursing me for this. All I could say was, "It seemed like a good idea at the time!" We had a connection in Cincinnati, and arrived at MCO at 11:30 am to find FL Tours waiting for us. We got our one bag, and headed off for a grocery stop and then check-in at the PBH.

I was so excited pulling into Universal property. We saw the RPR first, and I swear that my pulse quickened. We saw the park entrances, and then the HRH. Maybe I was tired, but all I could say was, "I thought the HRH was white. It looks white in all of the pictures." What am I, some kind of cornball? The HRH is, of course, a beigy-cream or whatever you want to call it. But it is most definitely not white. Everytime we passed the HRH from here forward, Mike took pleasure in saying, "Hey, I thought the Hard Rock was white."

We pulled up to the PBH lobby with our 2 carry-ons, 1 checked bag, and 4 bags of groceries (nothing in moderation), and literally waited and waited for a porter, when our FL Tours driver went and got one for us. I guess they were busy, but no one said, "Hi or Welcome!" All we got was "Checking in?" I wish I could have come up with some cool quip, but all that came out was "yup!" We stood in line to check-in, and once again, I was a bit disappointed in the unfriendliness of the staff. No welcome, no hello. Just, "Last name, please." I handed her my credit card, Loew's First Card, and drivers license.

We booked a Deluxe Room with a King Bed via Hotel Kingdom, and I knew the PBH was sold out for the weekend, so I didn't ask for an upgrade. She said, "Oh, you've been upgraded to Club Level. You don't have Club privileges, but you're on Club Level." Huh? I didn't push it. Of course our room wasn't ready, so we asked to be called on our cell when it was. We still had our carry-ons with our change of clothes, and we found the restrooms to get changed up and head to the parks.

We wanted to drop off our carry-ons and leave them with the rest of our luggage, and the porter had us go into the back room to find our own luggage so we could keep the carry-ons together. I thought that was odd at a hotel of this caliber.

Who cares? We're on vacation! We headed to USF and got our APs processed. This took some time because, unfortunately, we were stuck behind about 20 teenage girls who primped and primped before they got their picture taken for their passes.

I was hungry and in the mood for sea food, so we headed over to Capt. Quint's where we shared a shrimp and scallop basket. The shrimp was good; the scallops weren't, but we got a discount with the AP, so who cares!

We hit Jaws next, and we got a huge kick out of the little boy in the row behind us. When Jaws first appeared, he screamed, and jumped about three people to the right. Poor thing!

We headed to Earthquake next, and there was another little boy in front of us who asked if we'd ridden before. We told him we were newbies, and he gracefully volunteered to be our guide. OK, "Look to the right! The right! It's coming, it's coming!" as the other subway came speeding through and then crashed. "Now the left! The left!" as all the water came pouring out. We got a kick out of him.

We did Twister and T2. If we could've walked out on T2, we would have. We just hated it. The girl who played Cyberdyne's public relations person was great, but we hated the show after that. We can't even tell you why.

It was off to Shrek and Jimmy Neutron, which were cool. By this time, it was about 5, so we decided to head back to the PBH to see if our room was ready. Lo and behold, "Yes, it's ready and waiting for us!" We never did get a call to tell us it was ready. The girl at the front desk said, "Wow, nice upgrade! You're on a Club Floor! You don't have club privileges, but at least you get to see what goes on up there." Anyone remember the old Eddie Murphy bit, "I've got some ice cream, and you don't got none?" Why in the world are these people acting like they're doing me some great favor by this upgrade? To my mind, I booked and paid for a Deluxe, and I got a Deluxe. How is this an upgrade? I asked if we would receive our Loew's welcome gift, and she said since we booked a discounted rate we weren't entitled to it. She said that came directly from Loew's. That's OK. Then she said, "isn't it your birthday, your anniversary?" Huh? I'd forgotten about it at this point. Then Mike and the front desk lady began singing Happy Birthday to me. My birthday is in May! I still didn't get it. Oh, I get it now. My Loew's First gift just became a birthday gift from the hotel. We ordered the beer.

We were in Rm 2548, which overlooked the Villa Pool. It was nice, but bland. To be honest, I've stayed in nicer rooms at the Hyatt and Hilton. Who cares! We're on vacation!

We decided to go out for a quick bite to eat at City Walk, and call it an early night. We figured our best bet would be the Hard Rock Cafe. A line was wrapped around the building for regular seating. The priority seating also had a line. I flashed my All Access Card, and we were ushered in immediately. Mike had the marinated chicken breast. I had the blackened chicken pasta, except with shrimp instead. We each had 2 beers, and shared a brownie sundae. It was good, quick, and $48. Since you get a $20 credit with the All Access Card, it was actually $28 for us.

We decided to walk back to the PBH (we really didn't need that dessert), and was surprised at how short a walk it really was. From all the talk, I was expecting a hike, but it's a pretty and romantic walk (w/ the exception of the view of the parking garage). We arrived back to the room to find the beer and nuts -- we didn't drink it because it was the yucky Italian beer. We were in bed by 11:30, and ready for Day 2!
 
I am surprised at the unfriendliness of the PBH staff. We have only stayed at RPR where everyone has always treated us like VIPs. That is bizarre about being upgraded to Club level without the club level benefits. I agree with you that that's nothing special.

I would love to hear more about PBH and your deluxe room. We have a deluxe with 2 queen beds booked for July. Is the deluxe room big enough for 3 adults and 2 kids? MIL is thinking of going with us.

I'm looking forward to reading Day 2.
 
Hi themepark! I've only ever heard that folks got treated like royalty there, but we barely got head nods when we passed the staff in the halls or lobby.

Anyway, we had a king room, and it did not have a pull-out bed or anything. Can't say for sure if the queen rooms do or not. I would think that 3 adults and 2 kids would be a tight squeeze. The room is fairly large, but a lot of it is entry-way/hallway, closet, and bathroom. The actual living area is comfortable, but not exceptionally large.

They had waffle bathrobes in the room, and the bathroom was pretty big. In fact, the bathroom was the nicest part of the room. You don't need to bring your own hairdryer -- their's was pretty good. There's a phone next to the toilet, and the some nice amentities like cotton balls and Q-tips in a quaint ceramic container. Body wash (instead of soap), stuff like that. There are speakers in the bathroom so you can hear the TV in there. The bathroom was the highlight.

Our room had about a 3 inch balcony, but the french doors were nailed shut. In one corner of the room there was a chair and ottomon, and a small table with 2 chairs in the other corner. The bed was comfy, but a bit hard for my taste, and the armoire was pretty.

One thing that Mike hated was how the bathroom opened into the room with those wooden door/window things that were above the bath tub. He felt that it gave no privacy, even with them kept closed. He'd always put on the TV and turn up the bathroom speakers for "privacy." Something to consider when 5 are sharing a room.

I sent in my photos to snapfish late last night, so hopefully, I'll get them online soon and share. I did take several of the room (fingers crossed that they came out!).
 
Jodie!! Welcome back. I have been waiting for your trip report, can't wait to read the rest and I hope you have pictures.

I am shocked at some of the things you have said about PBH. You are a lot nicer than I would have been. Did you actually say you had to find your luggage in the back room and put your carryons with them??!! NOT!!

And I simply can not believe you were on club level without club priveledges!! That is outrageous! Someone made a huge mistake, and my husband would have been embarressed because I would have made a huge deal of it. Either find you a room somewhere else or give you club priveledges!! I mean how much could it have cost to feed you guys some snacks for a couple days!

I was seriously considering staying there on our next Universal trip - whenever that is - but now, I doubt it.

Can't wait to hear more!!
 

Yes, no lie! We actually had to put our carry-ons with the rest of our luggage ourselves. The porter did make a half-hearted attempt to find it with the ticket we gave him, but came back out within 15 seconds, and told us to come on back because "it's easier if we find it ourselves." :rolleyes:
 
Great report! thank you for sharing! Hope things got better! Now to read more!
 
As we where at rhe RPR for 2 weeks we scouted out all the hotels and by far we decided RPR was the best overall with themeing and staff friendliness at HRH we thought it was too cool what some see as cool I saw as bad service and downright rudeness at PBH loved the themeing and the thirsty fish bar which believe it or not actually had a happy hour after 10pm till close but thought the staff tried to be too aloof/smarmy in my words but after asking my waiter if that was a smirk or a smile he became more friendly but at RPR staff actually made u feel welcome in fact Phoenix at the conceirge desk was really friendly he even thanked us for choosing to stay at the hotel and I only had asked him where the post box was:jester:
 
Can you tell me what the All Access Card is? Is that something you get with your AP? I haven't heard about it before. Any info would be appreciated. Thanks.
 
sherries, here is the link for the Hard Rock All Access Club:

http://www.hardrock.com/all-access/introFlash.asp

It costs $28.50 with shipping, but you get a $20 credit towards food or merchandise, and your membership card also comes with a Hard Rock tote bag and several Hard Rock pins.
 














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