Tigger1221
DIS Veteran
- Joined
- Mar 27, 2004
- Messages
- 2,387
Let me start by saying I work retail so know there are rules to returns.
I got this really cute scrapbook bag as a gift not long ago. Well the handle broke off into tiny pieces, one side is missing, one side is still up. I can't open the bag all the way anymore. It was a miachels exclusive so I went to return it Not wanting a refund, but store credit for a new bag. After going through 3 people I was told since I did not have a reciept they could not take it back, I was stuck with a broken bag. I left really upset because the third manager handled it very badly. He said they only take returns for 90 days with a reciept. I asked what is it was a gift, he said you HAD to have the reciept.
I can't afford a new scrapbook bag so I will have to see what I can do to make this one work!!! Anyone know how to get half a handle back down into a bag or out?
Sorry needed to vent. I am very upset!
I got this really cute scrapbook bag as a gift not long ago. Well the handle broke off into tiny pieces, one side is missing, one side is still up. I can't open the bag all the way anymore. It was a miachels exclusive so I went to return it Not wanting a refund, but store credit for a new bag. After going through 3 people I was told since I did not have a reciept they could not take it back, I was stuck with a broken bag. I left really upset because the third manager handled it very badly. He said they only take returns for 90 days with a reciept. I asked what is it was a gift, he said you HAD to have the reciept.
I can't afford a new scrapbook bag so I will have to see what I can do to make this one work!!! Anyone know how to get half a handle back down into a bag or out?
Sorry needed to vent. I am very upset!