Memory Maker Strategy

[LSUfan4444]

The folks on the phone are wrong roughly 80% of the time.

I am not just talking about the phone...did you see the email they sent me?

First, I received an email from Disney telling me I could go straight to the parks. Then, someone via phone agreed with that info and said as long as the tickets were linked in MDX and I had completed the online check in portion (which they could not verify) I could go straight to the parks. Then, once I arrived at the park a CM said he is aware of the issue and knows emails are being sent to guests that say they can go directly to the parks and it "only happens about a million and a half times a day".

I am aware that the tickets needed to b activated ahead of time and planned to do so, but it's frustrating when you are told very clear and direct that there is no need to do so. The same with the memory maker. Don't tell me I don't need to tap my magic band at the end of each attraction and they will automatically appear when they won't.

This was by far the most amount of pictures we had go missing and as other here can attest, it isn't some anomaly. Regarding the activation of tickets, the CM at Magic Kingdom was very clear in his sentiment that he is well aware of the issue and it doesn't seem to be getting any better.

Stop telling guests _______ will happen when for whatever reason it cannot be reasonably be assumed that _________ is reliable. Especially when guests have not problem doing ___________ just like they always have.