We are done with Mears. For starters, it's no DME. We found the people working in the airport lining up the buses to be unfriendly, if not downright rude. There are no Disney videos on the buses, the driver got us there but wasn't exactly friendly or helpful, and the whole experience was far from "Magical". It was the RETURN trip to the airport that did it though. The driver was 45 minutes late picking us up, making us wait in the cold early morning hours in front of the resort when we could have waited up in the room (we had an 8a flight - so REALLY early morning!). He offered no apology for being late, then proceeded to make 3 more stops on the way to the airport. To top it all off, he played Christian Rock for the duration of the trip. We wrote to Mears to voice our concerns and got no response. I don't know if we'll use Uber, a limo service or rent a car, but we DEFINITELY won't be using Mears!