ME packet

[die2yourways]

I leave for Disney on May 9. Is it normal to still not have the ME packet at this point?

 

[ancestry]

The ME packet usually comes 30-40 days out. I believe they are usually put in the mail about 5 weeks prior to the persons arrival date.

At this point I would call them to make sure they have your reservation.

 

[goofy4tink]

There seem to be more and more reports of guests not getting their DME info packets lately. The packets, in the past, usually arrived about 4-5 weeks prior to the vacation dates.
I would call DME and make sure that you are in their system. The vast majority of guests that call to make sure find that they are, indeed, in the system, but for some reason never got their packets.

I wonder if everyone started to call Disney, or email them, to complain about not getting their packets, if anything would change. I mean, one of the biggest pluses for using DME is not having to worry about getting your bags..and if you don't get that packet, with the luggage tags, then Disney is pretty much taking that important perk away.
Yes, I fully realize that you can give a description of your bags and the claim receipts, but that isn't the way it's supposed to work. I am not comfortable leaving that airport,with my bags going round and round on the public baggage carousel. If enough people complain about it and tell Disney that they won't be using DME then perhaps they will start getting the packets out in time.

 

[Virtucomp]

I have a trip starting on May 17th and I received my ME packet over a week ago. I'd call.

 

[Starshine]

We arrive May 8th, and I received our ME packet over two weeks ago.

 

[PinkRhombus]

We arrive June 2nd and received everything today.

 

[ml05ries]

I leave on May 19th and I haven't received mine yet either. I called on Monday and the CM told me they don't send them out until two weeks before your trip. Yet I've read other places that say they send them 30-40 days out. Guess I better call again

 

[ml05ries]

Just called. This CM told me I should have gotten the packet already and reissued it. He told me it would take 7-10 business days for me to receive it, so I'm not sure if they would send you a packet since your trip is so close. But it's worth a try!

 

[Ted in Halifax]

I arrive May 23rd and I was told that mine went to print on Monday and should be here Today or next Monday. This is later than in my previous four trips.

Ted

 

[bballmom56]

I have a trip starting on May 17th and I received my ME packet over a week ago. I'd call.

Me too! But we received our packet at least 2-3 weeks ago.

 

[TaraPA]

I've never received an ME packet - ever! No worries, just have your ressie number & they can look everything up for you. Unless you need the luggage tags (we only use carry-ons).

 

[strmtroopr96]

I arrive May 23rd and I was told that mine went to print on Monday and should be here Today or next Monday. This is later than in my previous four trips.

Ted

We arrive on 5/22 and called yesterday and were also told that ours were printed and mailed on Monday. It does seem later than usual this trip (we normally go in September) but I figured it was due to us not giving our ME info until about a month ago. But it sounds like many people are waiting on ME packets recently.

 

[medicjch]

I leave in 15 days and I don't have my tags yet. A coworker who is going 2 weeks after me got hers last week. I called Disney today and explained that I did not have my tags. The calltaker told me not to worry and I could just present my baggage claim tickets to the ME counter at the airport and they would locate the luggage. I know that to be true as I have read about it happening........but does anyone have any experience of using ME and not having the yellow tags? I've always had them in the past and they just give me a little more security that my luggage will not get lost in the system. I'm thinking about calling back just to see if I can get someone to print another packet for me. I'm not one to worry about a lot of the little stuff, but this is one area that is just bugging me.

One other thing........just a vent........but it seemed like the calltaker (I hesitate to use the CM name for her) was more interested in converting my room only ressie to a package than helping me. I'm sorry that I don't really want to do the dining plan this trip......I'm sorry that I'll just get my tickets when I arrive.......I'm sorry that I don't want to pay for my whole hotel stay 45 days prior to arrival, I'm sorry that I got a sweet bounceback deal when I was there in December! OK, got that out of my system.......I'm better now!

 

[maurene]

I called (the Disney travel co) yesterday too. Our arrival date is May 20. The agent said they were printed on the 5th - but I think she was referring to the other packet we got. When I told her I got that one but not the one with the yellow luggage tags, she said we should get it in two weeks. Not too reassuring. So I think I'll call the DME number next week, if we still don't get our tags.

I know we don't NEED the tags, but it seems like it'd save us a little time at the airport.

 

[Ted in Halifax]

I'm just guessing ... but something must have been off (i.e a breakdown/new system) ... our DME tags for Nov 2009 and March 2010 were shipped well in advance.

Plus ... don't you love to get a package from Disney. It makes my day!

 

[beckyb29]

We leave on May 12, and still haven't received our tags either. I called this morning, as we have always gotten our tags weeks in advance. She told me that the had, indeed, been mailed out. I asked her when, but she "didn't know". So we'll see.....

To the PP...I'm curious about not having the tags as well. I'd be apprehensive about leaving my luggage floating around MCO. It's so nice to have the bags delivered to the room. No, it's not necessary, but it's a definite perk when staying in the resort

 

[goofy4tink]

I'm kind of curious about something here. So...I'm going to post a poll. Look for it and post your experiences there if you don't mind.

 

[medicjch]

Just an update......called back to see if I got a better answer. Very helpful person on the phone. Checked with ME to ensure that they had my reservation and told me to call back if I did not have my packet in a few more days.

Came home to find my packet in the mail! Got my yellow tags so I am good to go!

 

[honeymo78]

Three cheers the the DME team. Called them direct last Thursday when I realized I couldn't find my DME packet that had been delivered several weeks ago. A new packet was sent out but as of tonight I hadn't seen it with the mail. DH suggested I call DME again to make sure it was sent since it still had the possibility of coming tomorrow (we leave Sunday). I spoke to the same gentleman as last week and he assured me that it was sent out UPS on 4/23 to ensure we got it in time. He even checked the tracking info and told me it had been delivered on tuesday but left at the side door (which we never use). It was there as promised. I was so happy with my experience.

 

[DIXIEDIVAMOM]

I have been waiting for ours as well for a May 25th trip and they came in the mail today. However, I was wondering if anyone knows why they only give you one tag per person. Can I run the ones I have off on the computer to make extra ones as there is no way I can go on this trip for 9 days with one piece of luggage.?