MDE and Linking Annual Passes

[jmedrew]

So it is time to renew our FL annual passes and we pay monthly. When I go online to do it, only my individual pass shows up. Which is fine, I don't mind the family doing them all separate but my 16 yr old isn't allowed to do it herself. It says to either call or have a family member do it online. If I try and "link" her annual pass it says she already has an account. Which of course, she does. My whole family's passes are in my Tickets and Passes section and we are definitely sharing our plans. But its just when I go to renew...it only shows me. Anybody find a way to do this without calling? I tried calling tonight and need to talk to another number since we do the monthly thing and they aren't open. Just trying to get it done online and easy! Thanks!