konslerg
Donald Rocks!
- Joined
- Aug 22, 2003
- Messages
- 135
Remember back when a number of us were up at 3 AM booking shore excursions? The ONE excursion I really wanted was the mucho expensive "Behind the Scenes" Vatican tour, but it never even showed up on my list of shore excursions, so I booked the VIP Vatican and Rome Highlights tour instead. I was disappointed, but, oh well, it must have already been "sold out" to the concierge guests who could book at 105 days.
...but I e-mailed Disney anyway and asked if there was a waiting list for the
"Behind the Scenes" tour. The answer was the standard, "No waiting list, but check when you get onboard to see if there have been any cancellations."
So today I was a bit bored at work and decided to pull up my shore excursion information. Imagine how surprised I was to find that I no longer had the VIP Vatican and Highlights tour booked ...but I DID have the VIP "Behind the Scenes" tour booked.
Don't get me wrong, I'm happy as a clam with the change ...but wouldn't you have thought Disney would have e-mailed me when they unilaterally made the change to my shore excursions? What if I had decided I really wanted to save the $$$ and wanted to KEEP the "Highlights" tour? What if I hadn't checked, had gotten on the ship none the wiser and realized then that my tour had been changed and I didn't want it changed? Like I said, I'm happy with the change, but it sure seems this is another example of very poor communications on Disney's part for these Med cruises.
Replying to my own post...
I just called Disney to see who/why the shore excursion was changed. Here's the story:
The "Behind the Scenes" tour was not available when I booked the alternate "VIP/Highlights" tour, but I left the "Behind the Scenes" tour on my Wish List.
The "Highlights" tour is VERY popular and there was a cancellation in the "Behind the Scenes" tour. Since it was still on my Wish List, I was automatically bumped from the "Highlights" tour (most popular one) to the "Behind the Scenes" tour (less popular/fewer spots/more expensive).
Like I said, I'm really happy with the bump, but wanted to know how it happened.
Word to the wise though, if you have anything on your Wish List that you really DON'T want anymore, remove it from your list or you might get switched too.