MaxPass / Digital Fastpass - Discussion Thread

[alvernon90]

It says that you can link those tickets by scanning the barcode on the back of the ticket with the app. Hopefully that means it is quite straightforward.

That's what they said, but they didn't show a screen shot on how to do it. You can't do it with the current app. So unless there is an update before tomorrow (either with the app or on the back end) it is not going to work.

I just think it is funny that they won't show it, they will only tell us that it works. They show other MaxPass screen shots but not that.

 

[lmhall2000]

That's what they said, but they didn't show a screen shot on how to do it. You can't do it with the current app. So unless there is an update before tomorrow (either with the app or on the back end) it is not going to work.

I just think it is funny that they won't show it, they will only tell us that it works. They show other MaxPass screen shots but not that.

There is a place...click on your icon at the bottom of the app..."Hit 'My Tickets'"

Then you'll see a PLUS symbol, hut that and there is a button that says "Link Tickets"
My app updated July 14th.
I still do not see a place to buy MaxPass though. It shows all 5 of my 3-day pass tickets, are those able to use Max Pass?

 

[sleepymouse]

There is a place...click on your icon at the bottom of the app..."Hit 'My Tickets'"

Then you'll see a PLUS symbol, hut that and there is a button that says "Link Tickets"
My app updated July 14th.
I still do not see a place to buy MaxPass though. It shows all 5 of my 3-day pass tickets, are those able to use Max Pass?

Exactly. I added my kids APs to my app the other day. Super easy.

By the way, we arrive on Thursday and plan to add MaxPass to our APs. Fingers and toes crossed.

 

[DisneyAsh32]

There is a place...click on your icon at the bottom of the app..."Hit 'My Tickets'"

Then you'll see a PLUS symbol, hut that and there is a button that says "Link Tickets"
My app updated July 14th.
I still do not see a place to buy MaxPass though. It shows all 5 of my 3-day pass tickets, are those able to use Max Pass?

I tried that with my parkhopper tickets and it didn't work. From what I can see, you can only scan in annual passes at the moment.

 

[RedHotMama]

Saw something in the video I hadn't realized before. You have to scan the barcode on your phone when you return for the fp. I thought you would still just scan your ticket. So if I'm in charge of scheduling everyone's fps, and I'm not going on a ride with them, I have to hand over my phone and let them take it? Not good.

 

[Delilah1310]

I tried that with my parkhopper tickets and it didn't work. From what I can see, you can only scan in annual passes at the moment.

Yep, me too.
We have our 5-day hoppers - the plastic cards we got in the packet.
Scanned each barcode ... each time it told me it was invalid.
But admittedly, the "tickets" part of the app I was using says "Link a PASS."

Could it be that I have to go into the park first with a 5-day hopper to "active" the ticket before it will recognize it?
Will wait to hear back from others on their experience.

 

[onlyoneash]

Saw something in the video I hadn't realized before. You have to scan the barcode on your phone when you return for the fp. I thought you would still just scan your ticket. So if I'm in charge of scheduling everyone's fps, and I'm not going on a ride with them, I have to hand over my phone and let them take it? Not good.

I did not realize that either.

So if you have say a pre teen without a smartphone that wants to ride splash with maxpass and you want to ride Winnie the Pooh with the littles, then you have to hand over your phone on a wet ride to your kid or go with them?!?

Also, it sounds like you have to scan your "fastpass barcode" twice on some rides (once at the beginning and once in the middle to prevent line jumpers) so you can't just scan it once for them and leave!

Plus, don't some people like to leave their phones OFF rides on purpose so they don't fly out and break/get lost? Aren't there even some warnings? So you have to have your phone to use maxpass and we charge you $10 extra per day BUT you have to bring your phone on the very rides we advise you not too?

Hence why WDW has bands I suppose instead of using phones. Yikes. Maybe don't use maxpass if your whole party won't stay together the entire time?

 

[pudinhd]

When I attached my APs and park tickets to the app, I only had to log into my Disney account on the app. The APs were already linked to my Disney account and I purchased the park tickets directly from Disney, so they were in my account also. Once I logged into the account on the app, I could see the APs and all tickets.

 

[wenrob]

I'm thinking the tickets need to be activated in the parks before they can be scanned into the app. I had an old four day hopper in the app when I went to link my passes. TBH I'm not sure if I put it in there or it was just on my account.

I have questioned the being able to use Max Pass only when you buy it and so far only one person has said they saw it when it was announced. I have looked and looked and can't find any evidence of that. It seems like people are just running with that theory. FP and MaxPass use the barcode on your ticket/AP to put you in the system. IMO there isn't any reason to believe you won't be able to use your ticket/AP at the scanners.

 

[DDhunter]

I just watched a You Tuber (Mrcheezypop) who they let test it out early. He was actually able to use it for real, showing each step and I have to admit it looks great. I am going to have to buy it.

 

[bdiddy]

I did the same thing. There is one thing I want to know about this system -- how to link tickets to the app if the tickets were not purchased with the app -- and when the video got to that part it just didn't show the app at all. The phone disappeared.

This is not going to be "that easy" at all. I think tomorrow is going to be something of a nightmare. Hopefully it will be sorted out by the time we get there on Friday.

I was just in the app trying to figure out how to link my tickets but the only options are to link an annual pass or buy tickets. Am I missing something?

But holy cow I agree. I was laughing by the end of the video! I can't stand scanning phones. People never line them up right or they have trouble reading them. And then we have to do it for each person in or party? It's going to really slow things down. I know in theory it's not *that* different then scanning a magic band but those are much simpler than everyone and their different phones. What's the reason DL didn't want to do their own version of magic bands, does anyone know?

 

[wenrob]

To add to my previous post, how would the scanners know the difference between a barcode on your ticket or on your phone? My guess is they wouldn't which is why people were able to scan screenshots from their phones when FP went digital. I think Disney is just pushing the "convenance" of using your smartphone for everything.

 

[22Tink]

I did not realize that either.

So if you have say a pre teen without a smartphone that wants to ride splash with maxpass and you want to ride Winnie the Pooh with the littles, then you have to hand over your phone on a wet ride to your kid or go with them?!?

Also, it sounds like you have to scan your "fastpass barcode" twice on some rides (once at the beginning and once in the middle to prevent line jumpers) so you can't just scan it once for them and leave!

Plus, don't some people like to leave their phones OFF rides on purpose so they don't fly out and break/get lost? Aren't there even some warnings? So you have to have your phone to use maxpass and we charge you $10 extra per day BUT you have to bring your phone on the very rides we advise you not too?

Hence why WDW has bands I suppose instead of using phones. Yikes. Maybe don't use maxpass if your whole party won't stay together the entire time?[/QUOTE

I saw a report from Disneyland Daily after testing it today that you do not have to scan your phone to get on the ride. Once you've selected your FP you can scan your park ticket instead. This allows parties to split up if they have different FP booked but only one phone. It does mean trusting them with their park tickets though!!

 

[22Tink]

To add to my previous post, how would the scanners know the difference between a barcode on your ticket or on your phone? My guess is they wouldn't which is why people were able to scan screenshots from their phones when FP went digital. I think Disney is just pushing the "convenance" of using your smartphone for everything.

They don't know the difference. According to a report I saw from someone who tested it today you can use your park ticket to get on the ride once you've booked your FP with your phone.

 

[STLstone]

To add to my previous post, how would the scanners know the difference between a barcode on your ticket or on your phone? My guess is they wouldn't which is why people were able to scan screenshots from their phones when FP went digital. I think Disney is just pushing the "convenance" of using your smartphone for everything.

Someone is just going to have to be a guinea pig for this. If you can't use your regular ticket anymore after you buy MaxPass, that's a huge inconvenience that you just paid $10 each for.

 

[STLstone]

They don't know the difference. According to a report I saw from someone who tested it today you can use your park ticket to get on the ride once you've booked your FP with your phone.

This makes the most sense.

 

[wenrob]

They don't know the difference. According to a report I saw from someone who tested it today you can use your park ticket to get on the ride once you've booked your FP with your phone.

Good to hear a confirmation.

I watched the video, it does look pretty cool. Still don't think it will be for us though. "Instant" FP about wore us out when we were there. We're more "take the day as it comes" visitors.

 

[wenrob]

Someone is just going to have to be a guinea pig for this. If you can't use your regular ticket anymore after you buy MaxPass, that's a huge inconvenience that you just paid $10 each for.

If I thought my family would let me get away with it I'd head out in the AM and sacrifice the $10 to do it.

 

[onlyoneash]

This makes the most sense.

It does to me too. Having one person with one phone all day would be crazy. Being able to scan your ticket too once booked is more realistic.

 

[Tigger Trainer]

Families are clearly not the target demographic for this service. After seeing the videos I would love to use this, but at $10 a day per person an extra $250 for our family of 5 for 5 days is definitely not in the cards. For the first time I will admit a service Disney provides that is not worth the value for our family. As much as I want to support the use of technology, without a discounted 5 day multi-day ticket option, I will not be participating. There are many ways to use $250 and paying that for digital fastpass is not the best use.