MaxPass / Digital Fastpass - Discussion Thread

[alvernon90]

Bear in mind that the people at LMT might be wrong about this. However, given that the app was just updated yesterday and there is still no way to get a third party ticket into the app, it seems very unlikely that they will do another update in less than a week to add that functionality.

I told LMT that they should update their web site to clarify that their tickets are no longer the same as purchasing direct from Disney, and are now inferior because they are not Maxpass eligible. They said they would discuss it, but I doubt they will. As for me, I'm done with LMT and third party resellers in general. Disney locks down their tickets tighter and tighter every year, and I no longer think the savings are worth it.

 

[DaveNinja]

Once you trade the LMT print out for the real tickets at the gate, you should be able to add your real ticket to the App and then add MultiPass.

 

[jrjankowski8]

I bought tickets through Disney last month and I can't add MP either. Plus I don't think you can even add MP on the DL site yet either, so basically anyone who has bought a DL ticket for future use as of this moment, can't add MP until the day of either.

 

[alvernon90]

Once you trade the LMT print out for the real tickets at the gate, you should be able to add your real ticket to the App and then add MultiPass.

This may eventually turn out to be true, but the the app is not currently configured to add even real tickets from the gate. It only lets you shoot bar codes of annual passes.

Also, I called LMT and they expressly told me that their tickets would not work with Maxpass, but that they can still be used to pull FPs from the kiosks. Again, they could be wrong about that, but it would be pretty dumb for them to tell their customers that their tickets are inferior when they are not.

So I hope you are right, but I suspect it is wishful thinking.

 

[alvernon90]

I bought tickets through Disney last month and I can't add MP either. Plus I don't think you can even add MP on the DL site yet either, so basically anyone who has bought a DL ticket for future use as of this moment, can't add MP until the day of either.

I'm not talking about adding Maxpass to existing tickets, I'm talking about linking tickets to the app so that Maxpass can be added to them. LMT informed me that I will not even be able to do step 1, so step 2 will not be an option even when the system goes live.

 

[ricardol]

I think this is very premature to confirm...... Almost no one has accurate information, so lets just chill and wait till next week for Max Pass to Go live.


It would be unlike Disney to restrict which tickets can get Maxpass

 

[mom2rtk]

I think this is very premature to confirm...... Almost no one has accurate information, so lets just chill and wait till next week for Max Pass to Go live.


It would be unlike Disney to restrict which tickets can get Maxpass

I agree. We already bought LMT tickets and I'm not worried. I'm sure they'll find a way to take my money!

But we're staying onsite and I assume the hotel staff will be able to help me with it.

 

[alvernon90]

It would be unlike Disney to restrict which tickets can get Maxpass

Wouldn't it? Wouldn't Disney rather have people buying tickets full price directly from them?

Again, let me reiterate -- I did not simply dream this up and hit the panic button. I called LMT and they confirmed it. Even if you think they are in the business of saying things about their own company that are not true and make themselves look worse, it would probably at least be prudent to wait until after next week before buying from them.

 

[jrjankowski8]

As someone said earlier in the thread...when you transfer your voucher for your actual park tickets, you can then use the app to upload your tickets. Then you can buy your MP. You would need to do this under the new FP system anyway.

 

[hodad]

We're 95% sure we're headed to DLR on the 19th or 20th. I have a Premier Passport, so Maxpass is included, and my partner and 6yo have 5-day LMT tickets that we will convert to SoCal APs by the end of the month. So many new variables compared to the last time we went, two years ago, with 1-day tickets. I'll report back if there's an issue connecting the LMT tix to Maxpass.

 

[alvernon90]

As someone said earlier in the thread...when you transfer your voucher for your actual park tickets, you can then use the app to upload your tickets. Then you can buy your MP. You would need to do this under the new FP system anyway.

Again, I cannot be clear enough about this: LMT contends that what you are saying is false. It would be to their benefit to agree with you, but they don't. I'm not saying you are wrong, LMT is saying you are wrong. Maybe you are right and LMT is wrong, but wouldn't they be in a better position to know? Wouldn't they have a better incentive to say their tickets will work with Maxpass if that is in fact true?

Also, as mentioned upthread, the current Disneyland app does not allow for tickets received from converted vouchers to be added to the app -- only direct purchase tickets or APs. Disney just pushed an update to the app on Thursday. If they want to add that functionality, they need to push another update by Tuesday. Why do two updates in one week instead of adding that functionality all at once so it is there when Maxpass goes live?

For anyone who prefers to have hard evidence before dropping hundreds or thousands of dollars on non-refundable tickets, you should consider waiting a while until the speculation and wishful thinking has been sorted from the facts.

 

[az4boys]

If this is accurate, then Disney is excluding all tickets bought from 3rd parties: Costco, ARES, Get Away Today, LMTClub, and any other travel agency. Seems like it would be in Disney's interest to get this fixed quick, and maybe they already have a plan in place. We just bought from LMTClub, and we did not receive vouchers. We received tickets printed directly from the Disney website by LMTClub. I didn't try adding them to the app because I had no need to. (We just got back 2 days ago and the tickets worked great. I was very happy with LMTClub.)

 

[alvernon90]

If this is accurate, then Disney is excluding all tickets bought from 3rd parties: Costco, ARES, Get Away Today, LMTClub, and any other travel agency.

Exactly. It could be Disney has a plan in place to fix it so third party tickets can be added to the app. It could also be that pushing out the third party sellers by making their tickets less valuable is part of their plan. After all, it makes little sense to discount when the parks are always full. All I know is that LMT also believes their tickets will not work with Maxpass.

 

[Wahlee]

I wonder what Disney themselves would say if you called them.

 

[Davin_Felth]

https://m.facebook.com/DisneylandTo...6345.353136044758648/1597577786981128/?type=3

Disneyland Today is marked as the official Disneyland Facebook page, so I'm going to trust things they're posting.

They have said there will be another update to the App before Maxpass goes live. The update that went out yesterday, has release notes that say it was for bug fixes and improved overall app performance.

They have said that admission tickets can be scanned to the device. There was a reply they made yesterday that stated that MaxPass will be able to be purchased:

1) During ticket purchase if buying from the Disneyland App (I think elsewhere it said from the website too)
2) After ticket purchase, on the day you enter you can purchase a one day maxpass from the app after linking your ticket to the app. They also said you can visit the box office to include MaxPass to your ticket, or at the Guest Services Desk at the Resort Hotel and Disney Desks at Good Neighbor Hotels.

I think it's very likely LMT doesn't know all the details yet.

 

[Queen of the WDW Scene]

Wait so even after you go to the turnstiles and turn in your piece of paper which then gives you a physical ticket provided by Disney you cannot then link it via the app and purchase Maxpass?
Seems odd...

 

[peachiepie]

I've just got in touch with Disneyland Today via facebook to try and get some confirmation (as we're there at the end of the month and I've already bought our tickets). I'll let you know if/when I get a response!

 

[DarkMetroid567]

This would not make any sense. I bought my tickets on Disneyland.com with a different Disney account. I can't link them to my Disneyland app now, so I would never be able to get MaxPass at all? I don't think LMT knows what they're talking about. Another update isn't out of the question; it happens all the time.

EDIT: There's definitely an update coming. The last update was for bug fixes only, so there's nothing about MaxPass in the app.

 

[StormyCA]

Watching this with interest. LMT has darned good rates compared to direct from Disney and other 3rd party retailers.

I know that the vouchers you get from LMT are Disney vouchers. I ordered from LMT and there was a 'mixup' in getting me the correct ticket vouchers. LMT patched me through on a 3-way call with Disney and the Disney CSR said that if I didn't have the correct vouchers by the time we arrived to bring my LMT receipt and the credit card I used to Guest Services and they (Disney) would be able to find my order in their (Disney's) computer and issue me the correct tickets.

So I assume the same thing could be used at Guest Services to change your ticket vouchers and issue e-tickets to the app.

 

[nutshell]

No doubt that LMT is wrong.