I made a reservation in Feb 07 for a family of 5, one under 3, no problem for the studio, there has been a schedule problem, so the reservation has been changed from Oct 07 to Jun 08, when I called to make the date change, MS said the computer would not allow a studio, until I provided a birthdate for the child that is under 3. The child is still under 3 in June 08, so all is fine, MS actually said, " that if the child is 3 at check in the family would be required to take a one bedroom," I said, " what if a one bedroom is not available?" She didn't really have a answer. What happens if the resort is sold out? Honesty is the best policy in all cases. I really don't know how MS will be able to see how old a 2 or 3 yr old really is, size can really vary. When I called back to give the birthdate, I had a different MS CM, it was all documented on the reservation. She (originial MS CM) had overrode the computer and booked it, even though she told me she could not. I feel that MS is cracking down on the occupancy limits for the villas.
Here's a question for renters: if you are renting and occupancy rules are being violated... then at check-in the CM requires a larger room, who pays for it, you or the renter??? I have a feeling I know the answer, but I'll throw it out there and see what happens.