Max Occupancy in DVC Resorts

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We are a family of five. Believe it or not, when we bought into DVC, our guide told us it was ok for us to be in a studio, if that is what we wished. We would just have to provide the bedding. That clinched it for us, we decided right then and there we would buy. Our first trip this past January was in a 2 br, but the flexibility was also there for a studio if we wanted. Interesting, ha?
 
laceemouse thanks for the reply my mom is only shall we say a ahndfull of years older than I am LOL you know can't give away the ladies age after all LOL. I am only 35 and she is a mere 19 years older than I am.
 
As usual, another occupancy thread has found it's way to veer far from the topic.

Please keep posts on topic and feel free to continue other conversation on the DVC Community Board.

Thanks.
 

Originally posted by Dean
...consistent with timeshare standards. 2-4 in a studio, 4 in a 1 BR and SIX in a 2 BR is standard in the industry...
If this is indeed accurate, perhaps standardizing with the time share industry may be the reason these guidelines were listed in our documents, all the while DVC guides and MS knowing that 5 in a one bedroom was just fine with them. For example, there are clauses in the Vero documents that talk about selling the Vero resort. Just because it's written in the documentation that way doesn't mean that Vero will definitely be sold. While its a possibility, it is not a steadfast fact that it will absolutely be sold. There are several "last resort", "lets make sure we are covered just in case" type clauses in the documents. I don't think DVC ever had any intention to strickly adhearing and restricting members to 4 in a one bedroom, and guides have always been aware of the leeway, and willing to communicate to their clients about it. We see the same type of leeway given to commercial use with for-profit rental practices. Whether I agree or not with the level of enforcement of these practices, DVC gives those members with high volume rentals leeway, (although language surrounding this is much fuzzier). A service excellence approach provides for a degree of leeway, not strict adherance to steadfast conservative CYB policies. Strict adherance to steadfast conservative CYB policies in todays service economy is a recipe for failure.
 
Originally posted by CaptainMidnight
If this is indeed accurate, perhaps standardizing with the time share industry may be the reason these guidelines were listed in our documents, all the while DVC guides and MS knowing that 5 in a one bedroom was just fine with them. For example, there are clauses in the Vero documents that talk about selling the Vero resort. Just because it's written in the documentation that way doesn't mean that Vero will definitely be sold. While its a possibility, it is not a steadfast fact that it will absolutely be sold. There are several "last resort", "lets make sure we are covered just in case" type clauses in the documents. I don't think DVC ever had any intention to strickly adhearing and restricting members to 4 in a one bedroom, and guides have always been aware of the leeway, and willing to communicate to their clients about it. We see the same type of leeway given to commercial use with for-profit rental practices. Whether I agree or not with the level of enforcement of these practices, DVC gives those members with high volume rentals leeway, (although language surrounding this is much fuzzier). A service excellence approach provides for a degree of leeway, not strict adherance to steadfast conservative CYB policies. Strict adherance to steadfast conservative CYB policies in todays service economy is a recipe for failure.
I'd agree there are just in case scenarios but I can't see the occupancy issue as one. It's written into the contract AND into the product understanding checklist. While DVC has thus far chosen to bend a little, if it's abuse, this will change. So ultimately, this will be on the members in all likely hood.

Timeshare vary and there is a difference between usage and exchanging. As a rule, timeshares are looked at from a private capacity standpoint. This means separate sleeping quarters with a direct access to a BR. This is definitely true from an exchange standpoint. And many timeshare are EXTREMELY RIGID ABOUT OCCUPANCY including one I know of that has you sign a contract at checkin specifically related to occupancy, and recourse, if you violate it.
 
Originally posted by Dean
I'd agree there are just in case scenarios but I can't see the occupancy issue as one.
Well, we dissagree on this. And, we are reading where new MS unofficial guidelines are being stated about 5 being OK in a one bedroom. Seems very reasonable to me.
if it's abuse, this will change. So ultimately, this will be on the members in all likely hood.
There is no evidence of this to date. Abuse of any of the aspects could result in change, not just occupancy issues including for profit rental practices or other abuses. It doesn't seem like a few families with 3 children will really cause that much problem.
And many timeshare are EXTREMELY RIGID ABOUT OCCUPANCY including one I know of that has you sign a contract at checkin specifically related to occupancy, and recourse, if you violate it.
Obviously, DVC doesn't ask us to sign such a checkin contract. Just because others are extremely rigid doesn' mean DVC ever intended to be extremely rigid about this, expecially given the numerous statements we have learned about from Guides, especially a guide with the expertise and competency of Judy Kaufman.
 
Originally posted by BrentKohl
I have a written response from Member Services that 5 people would be allowed in a 1BR at all DVC resorts, and it doesn't matter what the age of the kids is. If anyone wants the text of that response, I'd be more than happy to include the full response to you in a private message or via e-mail.

Brent
In case others have missed Brent's earlier post in this thread, he has confirmed the "five adult rule".

I don't usually get involved in these threads, but yes, the "five adult rule" is the info that was told to me after the member update. The actual person who said it was not Judy Kaufman, but rather the manager guy from Member Services. Judy was there when he said it. Actually, he said they were just discussing that issue, then looked at Judy with a nod of the head.

Now, I have absolutely no idea of the legality on this, nor do I know how any member here could suppress them from allowing five adults in the room.

I am simply passing along the info, as it really doesn't matter to me either way... :cool:

MG
 
Originally posted by Dean
I'd agree there are just in case scenarios but I can't see the occupancy issue as one. It's written into the contract AND into the product understanding checklist. While DVC has thus far chosen to bend a little, if it's abuse, this will change. So ultimately, this will be on the members in all likely hood.

Timeshare vary and there is a difference between usage and exchanging. As a rule, timeshares are looked at from a private capacity standpoint. This means separate sleeping quarters with a direct access to a BR. This is definitely true from an exchange standpoint. And many timeshare are EXTREMELY RIGID ABOUT OCCUPANCY including one I know of that has you sign a contract at checkin specifically related to occupancy, and recourse, if you violate it.

Those timeshares that are extremely rigid, are they explicit about it in their sales presentations? Or do they mislead potential buyers just to sell their product?
 
Originally posted by DebbieB
Those timeshares that are extremely rigid, are they explicit about it in their sales presentations? Or do they mislead potential buyers just to sell their product?
Does it matter? I think most DVC members still don't understand that what a timeshare sales person says doesn't mean a hill of beans. If it's not written, it's not enforceable. I'd assume they didn't. I'd love for each and every member of this board to go to at least one HIGH pressure timeshare sales pitch then find out the real rules and issues, it would give them a whole new perspective on this topic.

Bottom line is what the guides say means nothing unto itself, they have no authority.
 
I just wondered if other timeshares were upfront about their rules. If DVC decided to enforce this rule, even though legally they could, it could be ugly for them. They would not want the "disney name" tied in with sleezy timeshare sales tactics. That is why I doubt they will ever enforce this rule. The fact that they are putting it in writing now reinforces my belief. I know legally they could change it, but I don't think they will.
 
Originally posted by DebbieB
If DVC decided to enforce this rule, even though legally they could, it could be ugly for them. They would not want the "disney name" tied in with sleezy timeshare sales tactics. That is why I doubt they will ever enforce this rule. The fact that they are putting it in writing now reinforces my belief. I know legally they could change it, but I don't think they will.

This is exactly right. I never understood the big debate on this issue. If MS allows it, why do people get so tied up in the "legal aspect" of it. I have a family of 5. A 1BR is fine for us at this time and MS allows it. We should be helping people to judge what really is permitted, rather than the rare case that some day Disney might "legally" enforce the rule.
 
I think one could argue that we all signed a contract that has the occupancy limitations in it. While some people would argue that it is none of one's business how many people one puts in a room, one could also argue that one always has the right to have the contract provisions enforced for whatever reason one chooses. It's a little like the covenants in the subdivision in which we live--they prohibit above ground pools, they prohibit televison antennas, and they prohibit fences higher than 4 feet. Since we all signed the same covenants, any owner has the right to have them enforced against any neighbor and should not be chastised for doing so. I'm not saying that is what should happen in this case, but, IMHO, any owner can force the contract to be enforced (and be strictly enforced).
 
My personal experience and take....

We're one of the 5-person families that was on-the-fence about DVC due to the "4 person rule". Our Guide, Randy Krueger, informed us in 2003 that MS would allow our family to book into a 1 BR unit and said he had directly double-checked with MS management. We bought. I booked our first stay with DVC for last June and I held my breath as I talked to MS. At first I tought I was in trouble when the MS rep said that the 1 BR "only sleeps four"... but once I acknowledged that I understood that no extra bedding would be provided, there was no problem and our 3rd child was added to the reservation with no problems.

I don't feel that DVC "owes me" a 5th person in a 1 BR unit. We read the paperwork and signed it. I understand that this is an "extra" that MS is allowing for now... and hopefully the future. If DVC were to announce that they would enforce the written rules to the letter, I would have no recourse other than to say "It was nice while it lasted!"

So why does the contract language still read four? My guess is that to alter the contract at this point would create a legal inequity between the older owners that held contracts that stated one limit and newer buyers that were given contracts with another limit. It also gives DVC the option that if they conclude that the addition of another person has a measureable impact on maintanance costs, utilities, etc. they can opt to enforce the policy if they so choose.
 
If they changed the product understanding checklist to 5, it would imply that there would be bedding & supplies (towels) for 5. They don't even mention "plus a child under 3" in the product understanding checklist (who could sleep in the pack and play).
 
Originally posted by DebbieB
I just wondered if other timeshares were upfront about their rules. If DVC decided to enforce this rule, even though legally they could, it could be ugly for them. They would not want the "disney name" tied in with sleezy timeshare sales tactics. That is why I doubt they will ever enforce this rule. The fact that they are putting it in writing now reinforces my belief. I know legally they could change it, but I don't think they will.
Of course it varies with the timeshare company and the salesman and the answers are all over the place. It suffices to say that a certain percentages FLAT OUT LIE TO YOU intentionally. I've seen it myself on a number of occasions. While DVC guides usually try to be accurate, they are not always. Sometimes it's an honest misunderstanding but occasionally one is OVERZEALOUS so to speak. Actually to change it would require a vote of the membership as this is one of those issues that could materially affect the members.
If they changed the product understanding checklist to 5, it would imply that there would be bedding & supplies (towels) for 5. They don't even mention "plus a child under 3" in the product understanding checklist (who could sleep in the pack and play).
Actually the rules are quite specific and there is no rule that says a child under 3.
So why does the contract language still read four? My guess is that to alter the contract at this point would create a legal inequity between the older owners that held contracts that stated one limit and newer buyers that were given contracts with another limit. It also gives DVC the option that if they conclude that the addition of another person has a measureable impact on maintanance costs, utilities, etc. they can opt to enforce the policy if they so choose.
Actually to change it would require a vote of the membership as this is one of those issues that could materially affect the members. But DVC members should know that just because some one answered an email or a timeshare sales person said something, does not make it accurate or "legal". I'll believe it's a new rule when I see it in writing on the website, VM or other official paperwork. Until then it's simply just another case of Disney inconsistency.
 
I guess I get interested in them because of the big investment my family has made in DVC. Roughly $40K for our points, plus the monthly dues. I tend to be a rule follower, that there is a reason for some rules and don't pick and choose the ones I will follow. I think it bothers me when some people don't think they need to follow the rules and can do what they choose or whatever suites their needs. Forget about others. Just my opinion.
 
Originally posted by pplasky
This is exactly right. I never understood the big debate on this issue. If MS allows it, why do people get so tied up in the "legal aspect" of it. I have a family of 5. A 1BR is fine for us at this time and MS allows it. We should be helping people to judge what really is permitted, rather than the rare case that some day Disney might "legally" enforce the rule.
I'd have to agree with you. Some staunch supporters of strict contract interpretation do so because it has no impact on thier family or size of unit. We have 3 small boys, and a one bedroom suits us just fine. If we did get a second bedroom, we wouln't use it, we'd have to close it off unused.

I also do not think the analogy of this being similar to neighborhood building restrictions on above ground pools that would become a permanent part of the neighborhood. That is an apples and oranges comparison in my book.
 
Originally posted by Doctor P
....any owner has the right to have them enforced against any neighbor and should not be chastised for doing so. I'm not saying that is what should happen in this case, but, IMHO, any owner can force the contract to be enforced (and be strictly enforced).
Naaahhh........ we agreed to have the DVC management company and Board govern those decisions as a part of the documents we signed. People can get excessively demanding about many things and behaviors they wish others to display, that doesn't make them right, or mean that the Board has to direct the DVC management to enforce them. As I said previously, there are many, many cover your behind clauses in the contract. Certainly DVC never had any intention of exercising every one of them. It is really not reasonble to make that assumption. MS decides as we pay them to do.

I really think they make a great decision saying 5 in a one bedroom is OK.
 
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