I got to the Expo around 12:30, went straight to bib pickup and there was literally no one there, so I'm surprised about your step-dad. But maybe I just got really lucky at that time!
He was unable to get his expo pass with bib number for some reason, so he did have to go in a separate line for them to look him up. He indicated that he waited about 30 minutes outside the building, but I wasn't up the hill with him, so not sure if the look-up line was that or after that.
I’ve never done W&D, but I know the number of participants is less, and I read on social media that the generic merch seemed to be moving faster than the race specific merch. I don’t know if that’s because they actually had enough items in stock to make it possible for almost everyone to get everything they wanted, or if it’s because the race specific merch wasn’t as popular. I heard the race themes weren’t well received by many. Again, I wasn’t there so this is solely based on other’s comments.
I was there and the general merch was definitely busier, even with just the Club folks. There were some new items I hadn't seen before, like a tech material spirit jersey and a Dooney rD backpack, so I chalked it up to that. The race specific merch areas seemed just as popular as usual.
Yeah, my idea does have a bunch of logistical problems. But I'm also trying to figure out how someone coming in at 7 am has the same chance of getting merch as someone coming in at 4 pm. I'd also love to get the scalpers out of the mix.
They key is to kill the demand for the
resale merch. If nobody wants to buy it, there's no incentive for the resellers to fight so hard to get to it. When VQ was introduced before W&D, I mentioned that this is a step that allows rD to track user activity even more. IF they wanted to and IF it were a priority, they could learn who bought bibs and never started or finished the races they bought bibs for, and exclude them from VQ or even registration in the future. But, as someone else said, there's really no incentive for Disney to limit merch sales other than customer service to the runner, which doesn't seem to be a huge priority. They're trying to strike a balance, and it's tricky with merch that is only desireable for a limited window and to a limited audience.
Once the weekend is over, they are stuck with what doesn't sell, which is why preordering makes so much sense! But I also understand that timelines for design and production are months long. It used to be that the designs were relatively secret, but then came virtual races. The only way to sell those is for folks to know what they are getting, so at least the main color scheme and design/themes are revealed. With the races selling out so quickly, it's not like they are incentivizing registration by revealing merch and medal designs later, because by then, the races are sold out. I'd love to see them dump all those self-imposed "reveal" dates and just toss the merch designs out there at registration and allow pre-sales early enough to inform their ordering. They'll know exactly what is in demand and what to order more of for the expo, because they'll know what is selling and how many people are registered who did not preorder. Optimizing sales and minimizing waste, and cutting off resellers in the process.