Making ADR Thread - hold times, IT vents, and general whine!

[LISAVWL]

on hold here too -- 1 hour 29 min and counting.
DH and I are going for a quick 10 year anniversary celebration and his only request was Le Cellier on the 29th. Keep your fingers crossed for us!
I'm on my second pot of coffee too!

 

[steins]

Up to an 1 hr 16 min. Anyone else getting tired of the same few songs playing over and over and over and....

 

[IndyClown]

on hold here too -- 1 hour 29 min and counting.

I'm on my second pot of coffee too!

Drink up me hearties Yo Ho!

 

[Hayloburger]

I'm going to have to start spiking my coffee....

WHOOHOOO I think i got the record...2 hrs 31 min and counting..........

 

[LISAVWL]

I'm going to have to start spiking my coffee....

I was just thinking the sane thing!

1 hour 45 min ...

 

[spauldo]

Okay, I think I am going to have to pass the phone to DH so that I can get in the shower..

So my wait times are/were

1hr 48mins got disconnected after speaking to CM for 30 seconds

now, 1hour 2mins.

 

[eeyore7360]

I finally gave up after nearly 2 hours and went through DVC member services. My call went through right away, but it took 45 minutes to make my ADRs for 5 days.

 

[Hayloburger]

ta ta for now...gotta give up..family duties are calling.........

2 hrs and 50 minutes (I hate to relinquish my Guiness World Book of Records time), but I am passing the baton.........

i'll be her monday am.

Good Luck to you! I think we all have sipped the Disney Kool Aid, because why else would we stay on hold this long??????????????????????

 

[Pocahantas]

I finally gave up after nearly 2 hours and went through DVC member services. My call went through right away, but it took 45 minutes to make my ADRs for 5 days.

It took me quite a while to make ours with Member Services as well. The CM said they were having "issues" with the system. It was taking way too long for the confirmation numbers to come up. She put me on hold several times to speak to her supervisor about it.

 

[disneylova]

: I have since been on hold for another 1 Hr 20 minutes Going bananas!

 

[steins]

Bananas...yum.
I'm getting very tired.
About 2 hours now.

 

[LISAVWL]

I got in! I got in! 2 hours 7 minutes later & we're having dinner at Le Cellier! UGH -- DH better appreciate this!
MY CM was having issues with the new system as well ... hmmm ...
good luck to the rest of you, I'm off to take advantage of my caffeine fix!

 

[steins]

I guess that means I should get through soon since I'm 2 hr 7 min, lol. And I hope I get Le Cellier too... but good for you!

 

[LVSWL]

Wow! I really feel for all of you. I have to call at the end of the week for our June trip and I am NOT looking forward to this.

 

[dbprimeaux]

I have been on hold for 1 hour and 5 minutes with MS waiting to make ADRs.... I am so frustrated!!

 

[ROEDISNEY]

I hate being on hold !

 

[eeyore913]

I called this morning at 810AM to do one for May 22nd and that was no wait but then when I needed to go past May 26th he said where he had to transfer me to was over a hour wait and I just checked again and still cannot get through. I don't know what the deal is with May 26th-June 9th...i know they are suppose to be launching the news system soon but idk why it effects those dates over anything else.

 

[IndyClown]

2.5 hours and counting. Are they even still open?

 

[louise8372]

Hi - thought I'd rant at you all - having spent 4 hours (yes thats right - 4 hours!!!) on the phone on hold today, finally got through only to be told they couldnt find my reservation number on the new system and as such couldnt book any of my ADRS!!! Having got very cross finally got through to a supervisor who said that the new system was struggling to find any bookings made from the UK - so couldnt help!!

I'm now ready to ring Mickey's neck!!!!

Louise

 

[Bronte]

I was on for well over an hour today to make one ADR (June 5th)
I called right at 7 am, got right through only to be switched to another dept.
I could not believe it so I called with two other cel phones and was told the same thing .... if it is past the 90 day mark but within the 10 day mark then you have to go to a "special department" which is where I waited and waited and waited
Hope everyone got what they wanted ... This new system is