Making a payment on MDE

[Howgreat]

I want to apply some Disney gift cards to my trip on MDE, but I can't find anywhere to make a payment. I know I did it for our last trip....Any ideas?

 

[bwmetts]

I was wondering the same thing. I have looked several times on my reservation and there is nowhere to make an online payment.

I called and s/w someone the other night who could not find it either. He suggested I call the next day when the IT staff were working. Since my trip is in just a few day I did not bother calling back.

Both reservation that I have are Room Only... could that possibly have something to do with it? Maybe online payment is for those who have vacation packages.

 

[krosmith]

no. I have a vacation package too. I wanted to make an online payment too and couldn't find the option. I called in to make it and they didn't know anything about online payments.

 

[allysetraskos]

There were some IT issues I believe they are working out because mine was unavailable for the past week and a half and suddenly its working again

 

[AngiTN]

I was wondering the same thing. I have looked several times on my reservation and there is nowhere to make an online payment.

I called and s/w someone the other night who could not find it either. He suggested I call the next day when the IT staff were working. Since my trip is in just a few day I did not bother calling back.

Both reservation that I have are Room Only... could that possibly have something to do with it? Maybe online payment is for those who have vacation packages.

Yes, that is exactly it. Online payments are only available to those with packages. Room only can only call to make payments, or pay at check in.

 

[dhardawa]

If you have a package, go to MDE-My Reservations and a Tickets. Once it loads, there's a link in the Disney Resort Hotel Reservations to make a payment.