Information from a MAW/GKTW Dad who just happens to be typing this sitting in a GKTW suite at the moment...(I agree with the last poster, GKTW is simply amazing)
Let me preface my information for the group by saying that today is Day 2 at the Village. We started out at Hollywood Studios and shot over to Epcot to end the evening. We have a total of 6 boys with us, starting with DS21 and ending with Wish Kid DS6, and we had a simply amazing start to the day at the Studios. Each cast member greeted us warmly, and the minute they saw we were MAW/GKTW, we got the red carpet rolled out. I would say 75 percent of the time we were walked to the pre-show or load platform by a cast member, and the other 25 percent, we could clearly follow directions and made it there ourselves. Never had to worry about parking a stroller or doing a character meet and greet because there was always a cast member there to steer us in the right direction or chase down where our stroller got moved to. So our Disney experience started out as just simply amazing.
Then we decided to come back here, eat lunch, and head over to Epcot.
Having six boys ready to ride rides, we jumped directly in at Spaceship Earth and were going to continue working our way back around as far as possible and then come back another day to finish what we missed. As I said, we got directly onto Spaceship Earth without any question. CMs noticed our GKTW button and we were very cheerfully sent to the separate entrance on the side, where we were expedited straight onto the ride platform and loaded. Even took a stroller in as a wheelchair, which we left just outside of the holding area. So we thought that based upon our experience at Studios and Spaceship Earth that a Stroller as Wheelchair tag wasn't required if you had a GKTW button.
We were extremely short on time because Epcot starts shutting down attractions in Future World at 7pm. Journey into Imagination, all Land attractions, Innoventions East and West, Universe of Energy all close at 7. Didn't know that until we showed up tonight and saw that on the Times guide. So we didn't really worry about going to Guest Relations because we figured everything would be cool and CMs would understand.
Survey says....X!
On entering the Land, we were stopped by a foppish looking gentleman in a Soarin' uniform. We showed our GKTW documentation and were told that the stroller would have to wait outside. DS6 is autistic and the stroller is one, a source of elopement, and two, a safety net for him.
We informed the CM that we wished to use the stroller as wheelchair and didn't stop at Guest Relations to get the proper tag for Stroller as Wheelchair. (This worked earlier in the day at the Studios since the people there did not know about Stroller as Wheelchair tags and we did not find out they were required until going to the Lights! stunt show, but the CM still let us through since we explained that we were not aware of the rule). The CM refused, in a rude fashion and told us to park the stroller. With less than 90 minutes to hit Soarin' and three other attractions, we complied without contacting Guest Relations for a red tag or his supervisor and inform them of the CM's abrasiveness.
Don't listen to any CM at the Stroller rental, and regardless of the GAC, the GKTW button, and anything you're told, go to Guest Services and make sure you get a Stroller as Wheelchair tag before you do anything else at the parks. You never know when a CM is going to go exactly by the rules and when they are going to cut you a break.
So, the moral of the story, again, make sure you go get your Red card for Stroller as Wheelchair, and don't set up Epcot for a night park hop because half of the attractions close at 7.
All in all, with the exception of the Spaceship Earth cast, everyone else at Epcot was snotty, indifferent, and out to lunch, and we have cancelled the remainder of our time originally allotted for Epcot and rescheduled with extended Magic Kingdom and GKTW time.
Thanks for letting me rant, everyone.
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