Major airlines waive change fees for March and April travel

[princessmommyx3]

Delta told me last night that the travel had to be booked and travel ended by one year from the original issue date. Sounds like maybe I got incorrect information? Any help would be appreciated.

You are probably correct if you called and asked. I was going off of something I read on a message board - I should have put that in the original post.

 

[DIS_MIKE]

Speaking of Delta...their phone lines are currently down due to the volume. I tried to make changes this morning but they still wanted to charge me $400 after saying the fee would be waived. So I called at 9am to get on a waiting list. Going on 10 hours now and no luck. Called back and got the generic “our systems are down” message. Understandable but frustrating when I can simply do it online had their fees calculated correctly.

I guess I can cancel altogether and they’ll issue me some sort of travel voucher good for a year. That may be my only option at this point.

 

[ajo]

I got through to a person at Delta today, but their systems were indeed down so there was nothing the agent could do to help me. I feel bad for all these employees at travel-related companies fielding these calls. Can't be a fun job.

 

[40ariel]

Speaking of Delta...their phone lines are currently down due to the volume.

I called them in the middle of the night since they are open 24 7. Maybe I just got lucky to get through before the wave of calls.

 

[DIS_MIKE]

I called them in the middle of the night since they are open 24 7. Maybe I just got lucky to get through before the wave of calls.

That’s a great idea! Thanks for the tip.

 

[pearljammer]

Talked to American today. They advised they will be cancelling many flight to/from Rome and Milan. Those direct to Charlotte and I believe she mentioned Phillly. So within a week, cancellations of flights should be coming. I’m to wait until those come and then call to check on my late July flight. FYI.