Magicbands

[Ellwood970]

. I couldnt get into the park with my annual pass because the manager with the ipad said my thumb print didnt match and I had to show my ID to prove identity. I happened to have my ID with me. I asked her what if I did not have ID and she said you have to prove ID it is Florida state law. Well I D matched I noticed the official people at the gate do not interact with guests as the CM at the gate do. The officials just question and check no thank you have a magical day etc. i think the training needs to be reversed and start with management. I like fastpass+ a lot. It is nice to be able to change fastpass times. Wait times seemed no longer than other trips. I noticed if a family has trouble at the Mickey heads the line behind them extends rapidly. I saw this happen often. My magic band fell off in MK. Buy a slider 12.95 to keep it on more money for them. The bands and fast pass are ok. The managers are not good at interacting with guests when there is a problem. They blame the guest. Will be at 24 hour party maybe mine train will be open. Here is hoping

 

[amcnj]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

 

[evilqueenmindy]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

Always carry ID, disney or not, if there is some sort of accident, no one wants to be John/Jane Doe.

The tickets are linked to the bands, but they are non-transferable, so Disney uses the finger scanner to make sure you are you. These finger scanners have always been kinda flaky, even in the days before MB's, one of my sisters could NEVER get her thumb to read even when it was paper tickets, and always had to show ID.

 

[smbowtie]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

As PP stated, you should always carry some sort of ID just in case. Disney is great for their computer glitches.

 

[JillyBean1899]

As PP stated, you should always carry some sort of ID just in case. Disney is great for their computer glitches.

You mean like the one that vapor locked the entrance "turnstiles" (I don't know what the proper term is now that there aren't actual turnstiles there) at MK yesterday?

 

[Meriweather]

I had to show ID twice on our last trip. Just kept getting those blue Mickeys
They reset it each time.
I have always had problems with the finger scanners

 

[Winnowill]

I discovered that, if I'd been using my phone and holding it with the thumb I used for the thumbprint, I'd get a blue light. Apparently, I was causing an impression in the thumb that changed my fingerprint enough that the scanner didn't recognize it. The first time, a CM simply scanned my band and asked two questions: which park I visited last and how many days our tickets were for. I don't remember what they did the second time, but I was never asked for ID.

 

[nalajms]

You also can't press down too hard...and some people will always have problems with it because of their fingerprint.

I also think they made a design flaw by having 2 polls right next to each other. Most people just follow the person in front and only 1 poll gets used. And it's impossible to use the back one if I'm pushing a stroller, there's just no room!

And several times during our last trip, DS got through without scanning his MB. He was too lazy to get off the stroller. No one said anything and we have AP, no big deal. On a busy day at MK, I don't see how they can keep track.

 

[Ellwood970]

I discovered that, if I'd been using my phone and holding it with the thumb I used for the thumbprint, I'd get a blue light. Apparently, I was causing an impression in the thumb that changed my fingerprint enough that the scanner didn't recognize it. The first time, a CM simply scanned my band and asked two questions: which park I visited last and how many days our tickets were for. I don't remember what they did the second time, but I was never asked for ID.

at blizzard beach this morning my ticket would not scan. The guy with the Ipad was very friendly and simply asked what other water park I had been too this trip. I answered and he let me right in after he checked the ticket on the Ipad.

 

[nookaz]

I noticed that some of the managers could use some training as well. The one time my friend had a problem with his finger print, the manager automatically accused him of using the wrong finger and not in a polite way like "are you sure you're using the same finger?". My friend had been doing it all week without any issues. He knew what finger to use. As glitchy as their system is, I don't think they should automatically blame the guest. That's just my one experience though. I'm sure there are many wonderful people working the gates.

 

[ParrotBill]

If the CM really said that then they need re-training.

There is no law in FL or any other state that says you must have ID to enter a theme park!

It is Disney's terms and conditions for admission that state that tickets are non-transferrable and that you must show ID when requested to prove you are the original ticket holder.

 

[LilyWDW]

Always carry ID. It's silly not to. Disney can have any rules that they want to have. If they request ID and you don't have it, they can deny you entry.

 

[bumbershoot]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

THe AP is linked to the MB. But just because you're wearing a MB or carrying an AP card doesn't mean that you are that person. The finger scan helps to prove it. If the finger scan doesn't work, they need something else. And that's ID.

If you want to buy anything with the AP discount, you have to prove that you are the person that belongs to that AP. And that's ID.

If charging doesn't work for some reason on the MB, you'll want a credit card or cash. If you are a DVC member and want to use that for discounts, bring that card, too.

If you're like me and worry about an emergency and going to the ER straight from a park and not wanting a hassle because you don't have your insurance card, bring your insurance card.

So basically that's everything we were bringing before, PLUS the MB. Such ease!

I noticed that some of the managers could use some training as well. The one time my friend had a problem with his finger print, the manager automatically accused him of using the wrong finger and not in a polite way like "are you sure you're using the same finger?". My friend had been doing it all week without any issues. He knew what finger to use. As glitchy as their system is, I don't think they should automatically blame the guest. That's just my one experience though. I'm sure there are many wonderful people working the gates.

But do you get that that IS the answer to the problems for what is almost certainly the majority of people with problems? When someone who works with the public mentions one possibility first, that is the possibility that is usually the answer. If it's not the answer, they move on. Your friend didn't have that problem. But if it had been the problem, it would have been most useful to have it be the first thing said, rather than waste 5 minutes going through other "oh this must be Disney's problem" solutions that wouldn't work.

 

[Robo]

There is no law in FL or any other state that says you must have ID to enter a theme park!

It is Disney's terms and conditions for admission that state that tickets are non-transferrable and that you must show ID when requested to prove you are the original ticket holder.

The state of Florida, itself, DOES have a law stating that of theme park tickets are non-transferable.

 

[SuperRob]

There is no law in FL or any other state that says you must have ID to enter a theme park!

Disney has aggressively pushed through legislation to do all sorts of things to prevent ticket fraud. I haven't checked into the laws lately, but I wouldn't be surprised if asking for ID is allowed when the first fraud prevention method fails. It may not be "against the law" to not show ID, but it's Disney's property and they don't have to let you in if you can't prove you're the legitimate ticket holder. But I've found that employees of lots of organizations will claim something is "against the law", when it's just against company policy. They use the terms interchangeably. I get this all the time when bartenders or whatever say they have to card everyone because "it's the law" when it's just the policy of the establishment. That policy won't help you if you accept a fake ID and serve someone underage, though, it only protects you from stings.

That said, not carrying ID with you for any reason is foolish.

 

[GaSleepingBeautyFan]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

You should always carry your ID and some way to pay for food and such with you just in case there is a magic band problem.
I also carry my insurance card with me since I'm clumsy.

I'm also going to be carrying our hard copy of our tickets and my hard copy AP with me. I have bad luck with anything that goes on my wrists. (watches stop for me for no reason.)

 

[OKW Lover]

Another reason to carry your ID is that you'll need to show it along with your AP to get discounts in the shops.

 

[Ellwood970]

I am a magic band newbie so excuse any questions that are off. So the AP was not linked to the magic band? If it had been, that is verifiable ahead of time, right, and so if linked no ID should be needed? Or is it wise to always carry ID anyway? I was thinking with the bands you didn't need anything else.

my AP IS linked to my magic band it didnt matter i still had to show ID and i am staying in a resort hotel.

 

[dzneelvr]

ok...I just looked over the categories of magic band options, some you get to select 2 from the group; others only 1. Help me understand how this is better than pre-magic bands? So I can only get Beauty and the Beast OR Fantasmic OR Aerosmith or Toy Story Mania?????? The DHS group A is ridiculous with how limiting the one choice is. We're used to doing whatever we wanted whenever we wanted (and I'm talking 2 decades of trips) What am I missing? Surely we can do more of the group A when we're physically in the park

 

[JillyBean1899]

ok...I just looked over the categories of magic band options, some you get to select 2 from the group; others only 1. Help me understand how this is better than pre-magic bands? So I can only get Beauty and the Beast OR Fantasmic OR Aerosmith or Toy Story Mania?????? The DHS group A is ridiculous with how limiting the one choice is. We're used to doing whatever we wanted whenever we wanted (and I'm talking 2 decades of trips) What am I missing? Surely we can do more of the group A when we're physically in the park

The tiers are only for setting FP+. You can ride whatever you want on standby (or single rider, if the ride has it), but you can't have FP+ for more than 1 thing in the first tier.