Last time I was in Disney (May) we arrived at 2am (late flight which was supposed to arrive at 9:55pm) ME was there ready to pick us (3 people) and a group of four addults and take us to POP. They picked up our luggage and we had a message from them at 4am saying our luggage was ready to be delivered -to just call and let them know when we wanted it. We called the next morning (8:30am) and we had our luggage in our room 20 minutes later.