So we returned from a wonderful, glorious stay at AKL. Unfortunately we were a little scatter-brained. We left DH's swim trunks and one of my Mickey sleepy T's on the hook in the bathroom. AKL called us at home, verified our address and sent the items back to us free of charge. What great customer service. Now DH has just lost his job, but I don't think Disney can return that to us. At least we will have wonderful Disney memories to get us through. Wish us luck!